Luther Bloomington Hyundai

Made sure to get me the right package that took care of my issues. Set it up online which made it easy and able to explain my issues. my issues. Set it up online which made it easy and able to explain my issues. More

Although service department staff is friendly, there are specific examples where that friendliness very inconsistently translates to performance competence. A glass repair visit was wasted because service f specific examples where that friendliness very inconsistently translates to performance competence. A glass repair visit was wasted because service failed to verify inspect glass condition before they had me deliver my car. Service failed to diagnose the audible fault on two separate service visits before my recommendation led them to an approach that helped identify the audible failure mode I described. They replaced a clockspring twice before finally deciding to order and replace the entire air bag assembly. They mis calculated the delivery time for that assembly by 5 business days. Service Manager was very inaccessible. She never returned a telephone inquiry with a call. Assume she resisted any personal interaction despite the fact that my vehicle was in their care for nearly three weeks. This was a new and high end vehicle that had a design flaw that was exacerbated by a lack of service department expertise. Not their finest hour. I cringe at the prospect of needing anything other than that service department's very routine assistance in the future. More

A job done up to and exceeding expectations and standards. Thanks be unto you for timely service and friendly demeanor. Thank you again. Go Vikings standards. Thanks be unto you for timely service and friendly demeanor. Thank you again. Go Vikings More

Ask for Luis Doran. He is a wonderful sales person, a pleasure to work with and he listens. You will not be disappointed. We love our new Santa Fe. pleasure to work with and he listens. You will not be disappointed. We love our new Santa Fe. More

Very professional people. Sales were very knowledgeable and genuinely nice and pleasant. We believe we were treated very well and would come back again as we have in the past. and genuinely nice and pleasant. We believe we were treated very well and would come back again as we have in the past. More

I bought a 2020 Sonata from Nate and could not be happier. Nate was easy and fun to work with. Informative but not pushy. The car is beautiful and I got a great deal! Highly recommend. happier. Nate was easy and fun to work with. Informative but not pushy. The car is beautiful and I got a great deal! Highly recommend. More

Great service experience! Mark Leitizio kept me informed of all of the work that was being done and asked additional questions about the problems I was having. The work was excellent and done on time. of all of the work that was being done and asked additional questions about the problems I was having. The work was excellent and done on time. More

Low trust. Was told that 2 of my tires were 3/32” or less. Cost quoted was $780 for 2 new tires, which were a different model than what were on car. Never a good idea to run different kinds of tire, but less. Cost quoted was $780 for 2 new tires, which were a different model than what were on car. Never a good idea to run different kinds of tire, but they lobbed this out to me. Declined service and took car into tire place. They measured 5/32” on both tires. Cost much less. Tires only 2 years old and were in to Luther for rotation 3 times. Really wonder if they were properly rotated. I will be looking for a new place for maintenance service. More

I will not have service done there, cost to much and you seemed to pad the bill by a lot. Over a 1000.00 Had the same job done by a certified shop for 120.00 seemed to pad the bill by a lot. Over a 1000.00 Had the same job done by a certified shop for 120.00 More

Mark is awesome to work with. He got everything done really quickly, kept me informed throughout the process and even washed my car before giving it back to me. really quickly, kept me informed throughout the process and even washed my car before giving it back to me. More