Luther Bloomington Hyundai

Customer service could use work on being friendly . Work was not complete and had to be brought back into shop while I waited in parts dept was not complete and had to be brought back into shop while I waited in parts dept More

We haven’t purchased or leased a new vehicle in years. We were a bit apprehensive going into this but my initial contact, Romelo Carter put our minds at ease. We corresponded via text for a few days as h We were a bit apprehensive going into this but my initial contact, Romelo Carter put our minds at ease. We corresponded via text for a few days as he worked to get us the vehicle and price we needed. He was awesome to work with and very helpful. Lucas in finance was wonderful as well. He was patient with our questions and very knowledgeable. We were extremely pleased with everything and everyone at Luther Bloomington Hyundai. We look forward to their excellent customer service when we get the car serviced as well. 5 Star Service. Thank you! More

Long wait time for headlight bulb replacement. Unpleasant upsell attempt. My bulb still isn't seated correctly and I have to return. The opposite light was out when I was told my vehicle was done. Had a serv upsell attempt. My bulb still isn't seated correctly and I have to return. The opposite light was out when I was told my vehicle was done. Had a service member reseat it after I had already driven down the road. Now the left headlight is again going in and out seemingly at random. Now I have to find the time to get it fixed again when I had already sat in your building for two hours for a headlight bulb change and an oil change. Nancy was kind, personable and explained my options but the work was not completed correctly. More

Friendly and great staff. Ben was amazing to work with and spent time helping me get to know the vehicle. Totally professional and knowledgeable. Love my new Palisade. and spent time helping me get to know the vehicle. Totally professional and knowledgeable. Love my new Palisade. More

I'm submitting a second review because I'm not sure my first one got sent. I had a very good experience at Bloomington Hyundai yesterday. Nate couldn't have been any nicer. He certainly knows the busin first one got sent. I had a very good experience at Bloomington Hyundai yesterday. Nate couldn't have been any nicer. He certainly knows the business. He didn't pressure us at all and was patient and explained things so thoroughly. I'm sure I'll enjoy my Tucson. I need to study the book now!😊 Thanks for helping me out. More

Carrie was very helpful and friendly. She listened to my needs and was able to help me navigate the leasing process with ease. I’m super happy with my purchase. needs and was able to help me navigate the leasing process with ease. I’m super happy with my purchase. More

Friendly and good customer service - make buying a car easy and they were very welcoming and willing to answer any questions that I had during the process. easy and they were very welcoming and willing to answer any questions that I had during the process. More

Thank you for The great service. I was updated on the status of my car regularly and it was completed on time as promised. Austin is very friendly. I buy a Hyundai’s because they stand behind their veh status of my car regularly and it was completed on time as promised. Austin is very friendly. I buy a Hyundai’s because they stand behind their vehicles. More

I have been leasing cars from Luther Bloomington Hyundai for many years. My salesperson Carrie, is the best! Everyone there goes above and beyond, like retrieving forgotten items in my trade in!! for many years. My salesperson Carrie, is the best! Everyone there goes above and beyond, like retrieving forgotten items in my trade in!! More

I asked them to fix the radio and they said I just had to reprogram it and it doesn’t work. And it still doesn’t work. reprogram it and it doesn’t work. And it still doesn’t work. More