Luther Bloomington Hyundai

Brought car in for manf. upgrade per letter received.. Job done quickly and very well. Very pleased with the dealership and the car we have. Thank you so much for the grea upgrade per letter received.. Job done quickly and very well. Very pleased with the dealership and the car we have. Thank you so much for the great service. More

I would have rated them a Five-Star had my POC was courtesy enough to inform me that he was off on the day releasing the car prior to my arrival to pick up the car. The other issue was that their SOP courtesy enough to inform me that he was off on the day releasing the car prior to my arrival to pick up the car. The other issue was that their SOP on releasing their vehicle is that they must verify that the fund is in their bank account before they can release the vehicle. The dealership was going through a renovation and running their operation in a temporary trailer different from their original site so my uber driver took me to the Luther body shop and I had to walk around the car compound lot to get to their new operating sites after flying in from Baltimore. This could have been avoided if the POC had been kind enough to let me know that their current operating location was different than their original location. Once arrived, I was informed that my POC was off that day.... A saleslady greeted me and explained that they are working hard to verify that the fund is in their account so they can release the vehicle. I had a pre-approved loan from the USAA and had a wire transfer tracer number. I used the USAA loans for many different cars, including some new cars, and almost every dealership released their vehicles once they had the USAA Dealer Funding Request signed and faxed into the USAA. I arrived at their sales office o/a 2pm and left the office o/a 5pm. Once they verified the fund, everything went through quickly and took less than 20 minutes before I was out of their lot. I really wonder what would have happened to me on the day if they could not have verified the fund for some reasons like having no electricity on the day…. More

ok. ok, good, great good great ok, ok it was just an oil change. thanks ok, good, great good great ok, ok it was just an oil change. thanks More

Dealership has always provided excellent service for me, very accommodating, kept me informedon what was being done very accommodating, kept me informedon what was being done More

Inspite of renovations the staff was very quick to do the software update and other work software update and other work More

The sales person Alexandra was great. Very easy to work with. Very friendly. Great job Very easy to work with. Very friendly. Great job More

Jack Edwards Took care of my tire repair right away. Very grateful for your being open on Saturday. I was worried you weren't or that I couldn't get help until Monday. Thank you. Very grateful for your being open on Saturday. I was worried you weren't or that I couldn't get help until Monday. Thank you. More

My rep Maddie was fantastic throughout the entire process. Between Maddie and the finance Diretor Luis purchasing the Palisade was a good experience! process. Between Maddie and the finance Diretor Luis purchasing the Palisade was a good experience! More

Really quick and accommodating. They worked around our schedule to make sure our time there was smooth. They worked around our schedule to make sure our time there was smooth. More

Efficient purchase process, but had to wait over 2 hours tofinalize the deal with the finance guy. tofinalize the deal with the finance guy. More