Luther Bloomington Hyundai

Extremely low customer service standards. I shared that with the staff while I was there. There were more worried about the money they were going to spend on fixing what they missed in the first place. with the staff while I was there. There were more worried about the money they were going to spend on fixing what they missed in the first place. More

Nancy was personable and helpful. Issues I had discussed in a previous walk-up had been communicated to her, which made my visit much smother. The service team worked quickly and got me back on my way in a in a previous walk-up had been communicated to her, which made my visit much smother. The service team worked quickly and got me back on my way in a short time, which I appreciated. More

Easy, quick, professional, clear and honest. From sales and financial, each person interacted with was great and very honest. I would for sure visit again. In and out in 2-3 hours and financial, each person interacted with was great and very honest. I would for sure visit again. In and out in 2-3 hours More

Service was great. AK was very helpful and Luke from finance did an excellent job explaining everything. Will definitely return for service and for purchase. finance did an excellent job explaining everything. Will definitely return for service and for purchase. More

Great job! No hassles, honored the warranty, prompt service, followed up timely, no uses and that is all that I have to say about it service, followed up timely, no uses and that is all that I have to say about it More

This was a great experience, and it always is every time. Very nice, very friendly. The waiting room is great too. I would highly recommend. Very nice, very friendly. The waiting room is great too. I would highly recommend. More

I was have an engine replaced under warranty. I had to make all status call rarely heard from Nancy service advisor. She finally called to say car was done I rushed up there because she made a big deal a make all status call rarely heard from Nancy service advisor. She finally called to say car was done I rushed up there because she made a big deal about returning rental car back. I got there and my car was really NOT done and needed another $400 of work and took another 90 minutes of my time. Nancy needs to get it together. More

Everyone was friendly and super helpful. I had my oil changed and they did a great, fast job! I will be back to your establishment for future service needs. changed and they did a great, fast job! I will be back to your establishment for future service needs. More

Professional courteous, and straightforward. Those are the adjectives that i would use to describe the experience. They were even empathetic enough to help me when my car would have to stay the night the adjectives that i would use to describe the experience. They were even empathetic enough to help me when my car would have to stay the night More

I worked with Ben Gates in sales. Ben thoroughly went through every step of leasing my new vehicle and also returning my previous lease. Ben was very friendly and I was grateful he was able to answer eve through every step of leasing my new vehicle and also returning my previous lease. Ben was very friendly and I was grateful he was able to answer every question I had. Ben also went through the vehicle and showed me how everything worked, as well as helping transfer my belongings from the old to the new vehicle. He has also called just to check in and see how everything is going with my new vehicle. Ben is an amazing salesman. More