Luther Bloomington Hyundai

Leased a brand new car, but it had scratches post-wash that needed to be buffed out. Sat on lot for a week and, when it could finally be picked up, STILL has scratches on it. Brand.New.Car. that needed to be buffed out. Sat on lot for a week and, when it could finally be picked up, STILL has scratches on it. Brand.New.Car. More

Sales staff was very helpful and professional took the time to go over every button in my new car instead of trying to rush me off the lot. time to go over every button in my new car instead of trying to rush me off the lot. More

Perfect dealership, amazing people and amazing customer service, amazing service, there service so awesome and fast service, amazing service, there service so awesome and fast More

Its a bit chaotic with the construction, but the staff were all welcoming and professional. were all welcoming and professional. More

This visit was like those before, service done in a very professional and customer oriented manner. The service department has excellent people, efficient, knowledgeable, and very pleasant, and very pleasan professional and customer oriented manner. The service department has excellent people, efficient, knowledgeable, and very pleasant, and very pleasant to work with. I have every confidence that everything was performed to the highest level. More

Jeremy was very helpful with my car issues and was committed to figuring out the issue. committed to figuring out the issue. More

The sales was very good. The service the first time - poor but the second time the person was very attentive and has done a very good job The service the first time - poor but the second time the person was very attentive and has done a very good job More

Ben was great - very thorough even though we didn't have much time. He got us exactly what we wanted! much time. He got us exactly what we wanted! More

I brought-in my car for my first oil change and I was told my car would be ready in an hour. I waited 2 hours before I went back into the service room where 3 guys didn't seem to be doing anything. They told my car would be ready in an hour. I waited 2 hours before I went back into the service room where 3 guys didn't seem to be doing anything. They asked how they could help me and I indicated my car was to be ready an hour ago. They looked around and right in front of them was my paperwork. No one bothered to let me know my car had likely been ready an hour earlier. My car was the only car sitting out front waiting to be picked up yet none of the service guys thought to check into that - asking around whose car that was and maybe even checking the waiting room where I was the only one left after it being completely full when I came. It's just lack of effort. I was very disappointed in the level of service especially given this was my first service with Luther after having my cars serviced at Morries for over 10 years. More

Even with construction, the service is excellent. Friendly folks from beginning to end. They take good care of my car. Friendly folks from beginning to end. They take good care of my car. More