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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.7
3,937 Reviews

3,937 Reviews of Luther Bloomington Acura Subaru - Service Center

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November 09, 2022

I've been to Bloomington Acura several times now and my visits have always been great! Friendly and knowledgeable people make the difference! More

by DHOLKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Luther Bloomington Acura Subaru responded

Dholks, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Bloomington Subaru as your first choice for service!

November 09, 2022

Randy was helpful in giving me a review of the vehicle, the recommended service, and keeping me updated along the way. More

by GBROTHER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Luther Bloomington Acura Subaru responded

Gbrother73, thanks for your great review, and for giving our dealership such a high star rating. We want all our customers to feel this way when leaving our dealership. If you have any further questions, please give us a call. We're always happy to help!

November 09, 2022

Very knowledgeable, professional and pleasant. Explained in detail everything that needed to be done and what would be done and when ready. More

by WILBURK1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Baddeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Luther Bloomington Acura Subaru responded

Wilburk1958, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2022

Alex turned my nightmare into a happy (but expensive) ending. Was always prompt to answer my questions and concerns. Follow-up was great, too. More

by CSTERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Luther Bloomington Acura Subaru responded

Csterling, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Nov 14, 2022 -

CSTERLING responded

...and I meant every word of it!

November 06, 2022

I have always been happy with Subaru service. The advisors are friendly and helpful and the service has been done well and within the time quoted. The waiting area is comfortable and welcoming. More

by Mary R of Bloominton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan Pixley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

Hi Mary R Of Bloominton, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

November 06, 2022

So far it has been good, I'm a little disappointed that there's ready a recall/stop sale on my brand new car. I was informed I would receive and email or card in the mail about the recall but have seen no More

by mjrtoobills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

Mjrtoobills, we really appreciate your feedback, and empathize with you that there is already a recall on your vehicle. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2022

Cliff was engaging, polite and knowledgable. He kept me informed about what the cause of the problem was. More

by BOBEDELSTEIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

Bobedelstein1, thank you for your kind words and this wonderful review! We want all our customers to feel this way when leaving our dealership! We will be sure to pass the comments along to Cliff. Thanks again

November 05, 2022

I've always loved this dealership. Very professional service advisors, great waiting area and amenities. More

by cwaldrop0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Early
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

Cwaldrop0, we are so happy to read such a great review about Bloomington Acura Subaru! Thank you, and have a fantastic day!

November 05, 2022

We have purchased several vehicles from this dealership, and bring our Subaru in for service. The service advisors, including Michael Dao are courteous and keep you informed about the issues and service pr More

by Cdbaddeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Baddeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

Cdbaddeley, thank you so much for your feedback! Michael and the team are always very happy to hear kind words and being given high star rating! We hope to be of service to you again! Take care!

November 04, 2022

Expensive work but always done right. Also very responsive to all my maintenance and repair issues. More

by mark.horgen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Mullenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

Mark.horgen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bloomington Acura Subaru. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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