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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,937 Reviews

3,937 Reviews of Luther Bloomington Acura Subaru - Service Center

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April 08, 2022

Great service. I love the fact that I can pull in for routine maintenance and get whatever done fast and price reasonable. Good folks. I highly recommend. More

by TIM.3DIAMOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the gentleman's name is Joshua..
April 08, 2022

Quick diagnosis - technician rode with me and immediately identified the problem. Repair was done promptly with no delay. More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
April 08, 2022

Great service. Very attentive to schedule. Nice modern dealership. Easy to get to. Reasonably priced. More

by searaycris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

Very professional and carrying. They did such a good job that I am now having my Kia maintained by a luther dealer. More

by icheap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan Pixley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

Great service and courteous staff! Nice to use express service during day with working nearby and dialing up in the lounge More

by AJESKE95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

The service I receive every time I bring my car in is wonderful. All staff are very knowledgeable and friendly. More

by KATHY_VUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

It's never a chore to take my car in for service. The Tech and Reps are first rate and made sure that I was comfortable and updated as to what was happening with my beloved Subie. Thanks you all! More

by kevinbsaunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

While the initial problem was fixed I had to return because the technicians did not finish the job and neglected to fasten everything under my hood. Additionally I’ve never had any issues with my horn More

by ZCOHEN44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Nemitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Luther Bloomington Acura Subaru responded

I'm sorry that you had a negative experience Mr. Cohen. We apologize that the technician did not note or address the rusty bolts for the heatshields when you were in. He should have handled it when it was in. Regarding the horn not working properly, the malfunction was traced to a faulty component behind the steering wheel (cable reel). The steering wheel was not taken apart or removed when you were in for service. If the horn did work prior to our repairs the timing is merely coincidental. I am sorry if you felt that Scott did not handle that properly. We certainly strive for professionalism in all of our interactions.

April 06, 2022

They explained things well, both the maintenance required now and for the next visit. They were prompt and efficient More

by BBEYER
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

Thoughtful and kind people at desk and fast service while working on my subaru much quicker than expected More

by NEAL.HANK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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