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Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,937 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,937 Reviews of Luther Bloomington Acura Subaru - Service Center
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November 17, 2022
Kept me up-to-date on the status of my vehicle. She provided the most communication of any service adviser I have dealt with at Luther Bloomington Acura Subaru. The technician working on my vehic She provided the most communication of any service adviser I have dealt with at Luther Bloomington Acura Subaru. The technician working on my vehicle was also great as he (Mr. Vang) has been the only one to bring up the flashing brake light in my vehicle and if that needed to be addressed. Overall, SkyLynn and Mr. Vang provided exceptional detail, communication, and service. More
by Mike C.
Verified Customer
November 17, 2022
Their customer service is great. The service advisers are friendly and and through in listening to your input and going through needed services. Their express oil change works wel The service advisers are friendly and and through in listening to your input and going through needed services. Their express oil change works well. I have never waited more than 90 minutes to be done and on my way. They have a very nice waiting area with complimentary beverages and some snacks. A very pleasant environment. More
by James
Employees Worked With
Nichole Longacre
November 17, 2022
tom baddeley was exceptional in helping me with service to my vehicle. my car was in for regular service check up and all went well. to my vehicle. my car was in for regular service check up and all went well. More
by 23YANKS
Employees Worked With
November 17, 2022
Great service. Provided loaner car free of charge. Kept me updated on car maintenance. Transparent Provided loaner car free of charge. Kept me updated on car maintenance. Transparent More
by kevinpropst61
Employees Worked With
November 16, 2022
In August 2022 I went in for oil change and a comprehensive 36,000 mile check up even though car has only 28,750 miles.Service tech noticed oil leak and we dealt with Customer Service Rep. Aiden comprehensive 36,000 mile check up even though car has only 28,750 miles.Service tech noticed oil leak and we dealt with Customer Service Rep. Aiden Pixley who was fantastic in describing what nature of problem might be .At his recommendation we scheduled appt for October 25 and he advised that car would be in for service for 2-3 days depending on severity of problem.We had only driven car 1,750 miles in 3 months..and when inspection done on 10/25 he called us to explain the variety of issues.He advised that all problems would be handled under the 5 year power train warranty..He was always cheerful and positive and reassuring that all issues would be resolved and they were. More
by ADIGRUDEM
Employees Worked With
November 14, 2022
I can't think of any way the service could have been better. Totally competent, professional and friendly - absolutely a 10 out of 10 in every way. Especially appreciated Randy Larson's supportive knowl better. Totally competent, professional and friendly - absolutely a 10 out of 10 in every way. Especially appreciated Randy Larson's supportive knowledge about what needed to be done, and his communication during the work. I enjoyed the video made by the mechanic while the car was being initially checked over. More
by landerso
Employees Worked With
November 14, 2022
This visit went well and I was very satisfied with the bill and the help of my service advisor. bill and the help of my service advisor. More
by DRAGONTALES31
Employees Worked With
November 14, 2022
I was having issues with the check engine light that could not be diagnosed in the first visit. They followed up with me and I indicated that it happened again. They took it from there by scheduling a could not be diagnosed in the first visit. They followed up with me and I indicated that it happened again. They took it from there by scheduling another appointment, getting it diagnosed with the new information. Their follow-up and service is second to none!! More
by BRENTPEDERSON
November 12, 2022
Service team was friendly, efficient, knowledgeable and courteous. Work was completed on time and was reasonably priced courteous. Work was completed on time and was reasonably priced More
by JESSEJANE77
November 12, 2022
They were really great about explaining what needed to be done and why. Very transparent about cost and why the cost was worth it. done and why. Very transparent about cost and why the cost was worth it. More
by godinerin
Employees Worked With
