Luther Bloomington Acura Subaru - Service Center

The service was excellent. I am happy to provide a review. However, this is the fourth review I have submitted for a routine service call. I must say this is the easiest and mo I am happy to provide a review. However, this is the fourth review I have submitted for a routine service call. I must say this is the easiest and most consumer-friendly - my favorite one. In the future I will wait for this format and ignore the others. More

Their customer service is great. The service advisers are friendly and and through in listening to your input and going through needed services. Their express oil change works wel The service advisers are friendly and and through in listening to your input and going through needed services. Their express oil change works well. I have never waited more than 90 minutes to be done and on my way. They have a very nice waiting area with complimentary beverages and some snacks. A very pleasant environment. More

tom baddeley was exceptional in helping me with service to my vehicle. my car was in for regular service check up and all went well. to my vehicle. my car was in for regular service check up and all went well. More

Service fine, but second time in a row the center console screen not reset. Have called twice to get help and only referred to manual and "come back in" - neither of which are convenient. Disappointing. screen not reset. Have called twice to get help and only referred to manual and "come back in" - neither of which are convenient. Disappointing. More

Great service. Provided loaner car free of charge. Kept me updated on car maintenance. Transparent Provided loaner car free of charge. Kept me updated on car maintenance. Transparent More

Kept me up-to-date on the status of my vehicle. She provided the most communication of any service adviser I have dealt with at Luther Bloomington Acura Subaru. The technician working on my vehic She provided the most communication of any service adviser I have dealt with at Luther Bloomington Acura Subaru. The technician working on my vehicle was also great as he (Mr. Vang) has been the only one to bring up the flashing brake light in my vehicle and if that needed to be addressed. Overall, SkyLynn and Mr. Vang provided exceptional detail, communication, and service. More

In August 2022 I went in for oil change and a comprehensive 36,000 mile check up even though car has only 28,750 miles.Service tech noticed oil leak and we dealt with Customer Service Rep. Aiden comprehensive 36,000 mile check up even though car has only 28,750 miles.Service tech noticed oil leak and we dealt with Customer Service Rep. Aiden Pixley who was fantastic in describing what nature of problem might be .At his recommendation we scheduled appt for October 25 and he advised that car would be in for service for 2-3 days depending on severity of problem.We had only driven car 1,750 miles in 3 months..and when inspection done on 10/25 he called us to explain the variety of issues.He advised that all problems would be handled under the 5 year power train warranty..He was always cheerful and positive and reassuring that all issues would be resolved and they were. More

This visit went well and I was very satisfied with the bill and the help of my service advisor. bill and the help of my service advisor. More

I was having issues with the check engine light that could not be diagnosed in the first visit. They followed up with me and I indicated that it happened again. They took it from there by scheduling a could not be diagnosed in the first visit. They followed up with me and I indicated that it happened again. They took it from there by scheduling another appointment, getting it diagnosed with the new information. Their follow-up and service is second to none!! More