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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,937 Reviews

3,937 Reviews of Luther Bloomington Acura Subaru - Service Center

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November 17, 2022

Kept me up-to-date on the status of my vehicle. She provided the most communication of any service adviser I have dealt with at Luther Bloomington Acura Subaru. The technician working on my vehic More

by Mike C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Houa Vang
November 17, 2022

Their customer service is great. The service advisers are friendly and and through in listening to your input and going through needed services. Their express oil change works wel More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Longacre
November 17, 2022

tom baddeley was exceptional in helping me with service to my vehicle. my car was in for regular service check up and all went well. More

by 23YANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Baddeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Great service. Provided loaner car free of charge. Kept me updated on car maintenance. Transparent More

by kevinpropst61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Pixley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

In August 2022 I went in for oil change and a comprehensive 36,000 mile check up even though car has only 28,750 miles.Service tech noticed oil leak and we dealt with Customer Service Rep. Aiden More

by ADIGRUDEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Pixley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

I can't think of any way the service could have been better. Totally competent, professional and friendly - absolutely a 10 out of 10 in every way. Especially appreciated Randy Larson's supportive knowl More

by landerso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Luther Bloomington Acura Subaru responded

Landerso, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Dec 08, 2022 -

landerso responded

You deserved the best possible rating!!

November 14, 2022

This visit went well and I was very satisfied with the bill and the help of my service advisor. More

by DRAGONTALES31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Pixley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

I was having issues with the check engine light that could not be diagnosed in the first visit. They followed up with me and I indicated that it happened again. They took it from there by scheduling a More

by BRENTPEDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2022

Service team was friendly, efficient, knowledgeable and courteous. Work was completed on time and was reasonably priced More

by JESSEJANE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrik Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Luther Bloomington Acura Subaru responded

Thanks for the positive star rating, Jessejane77! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Thank you so much for choosing Bloomington Subaru as your first choice for service!

November 12, 2022

They were really great about explaining what needed to be done and why. Very transparent about cost and why the cost was worth it. More

by godinerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Luther Bloomington Acura Subaru responded

Godinerin, we are glad we could help! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Please don't hesitate to reach out to us if there's anything more we can do!

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