Luther Bloomington Acura Subaru - Service Center

Pretty fast oil change and full inspection. The representative was very friendly. He made sure that my car was under the gold plan. The representative was very friendly. He made sure that my car was under the gold plan. More

Very clean and well organized. The people in service who helped me were awesome. The work they promised got completed on time. The people in service who helped me were awesome. The work they promised got completed on time. More

Extremely kind and professional. Goes above and beyond the expected customer service interactions. Feels like I M remembered from previous visits. Goes above and beyond the expected customer service interactions. Feels like I M remembered from previous visits. More

The team inspected my car, diagnosed it promptly, gave me a great (new) loaner, then fixed my car for less than I expected. The team was friendly and absolutely interested in making my experience the best. a great (new) loaner, then fixed my car for less than I expected. The team was friendly and absolutely interested in making my experience the best. And it was! More

As always I am happy to bring my MDX to your shop for my satisfaction. satisfaction. More

I've always received great service here on my Subaru Legacy. The communication is always great and any issues always fixed and corrected. The inspection report at the end always outlines potential fut Legacy. The communication is always great and any issues always fixed and corrected. The inspection report at the end always outlines potential future items which may need attention. Because of the great service, I will be looking to purchase my next Subaru here. More

Although the customer service was great, I was offered discounts on my car service through the MySubaru app and via email promotions that were not offered at the time of payment for my service. I followed discounts on my car service through the MySubaru app and via email promotions that were not offered at the time of payment for my service. I followed up shortly after my service to request that a discount be honored, as this was a dealership-wide promotion and the primary reason that I scheduled my service with this dealership. The discount was not honored and I am frustrated with the lack of transparency in how these promotions are applied to payments or the reason that these promotions are offered when scheduling a service but not at the time of payment. **UPDATE**: Management did reach out after my review and offer me a refund for the promotion that should have been applied to my service bill. I appreciate the eventual resolution of this issue, but as mentioned, the discount was not honored when I reached out before leaving the review. More

The building is awesome. The people working seem to be happy to work there. The job summary was clear and concise! The people working seem to be happy to work there. The job summary was clear and concise! More

Service team was personable, quick, and efficient. Nice area to wait while your car is being taken care of! Nice area to wait while your car is being taken care of! More

They were ready for me 5 minutes before my appointment. They were thorough, efficient, and friendly. Communication was excellent, and my car was finished before the time they promised. They were thorough, efficient, and friendly. Communication was excellent, and my car was finished before the time they promised. More