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Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,939 Reviews
3,939 Reviews of Luther Bloomington Acura Subaru - Service Center
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June 17, 2022
Friendly and informative. Staff is prompt and easy to talk with. Peaceful wait room and/or outside sitting. Staff is prompt and easy to talk with. Peaceful wait room and/or outside sitting. More
by CASLYMEYER821
Verified Customer
June 17, 2022
Came in with low pressure in my tire and the culprit was immediately found and removed. But best of all, Tom (I THINK it was Tom) showed my how to fix the sound on my navigation system! immediately found and removed. But best of all, Tom (I THINK it was Tom) showed my how to fix the sound on my navigation system! More
by stellalaurie
Employees Worked With
June 17, 2022
Anthony helped with questions and concerns during the appt. Very helpful and efficient. Thank you. appt. Very helpful and efficient. Thank you. More
by AcuraOwner
Employees Worked With
June 17, 2022
While I have had positive experiences with different service providers (Jacob Yeh and Mitch Rose), I had a very negative experience with Scott Nemitz. I was told that I would be asked for my authorizati service providers (Jacob Yeh and Mitch Rose), I had a very negative experience with Scott Nemitz. I was told that I would be asked for my authorization before any work is done that would incur costs beyond the diagnostic fee. However, Scott Nemitz told me that I had to pay for new parts already installed in my vehicle without ever asking for my permission to do so. The cost of the parts wasn’t as big of an issue as was the way he communicated with me about it. Scott Nemitz was short with me and condescending, typing words in all caps (e.g. GASKETS), as if I am stupid or cannot read. As a PhD student at UMN and a woman of color, I strongly believe Scott Nemitz wouldn’t have communicated with a man in the same manner in which he responded to me. I think it’s time I take my business elsewhere. More
by esmith
Employees Worked With
June 17, 2022
Professional. Randy kept me informed of what service was needed for my car. I was in and out in record speed. Thank you Randy kept me informed of what service was needed for my car. I was in and out in record speed. Thank you More
by kmmpls52
Employees Worked With
June 17, 2022
I have found that everyone is focused on a great customer service, from sales to srvice to the office. They go out of their way to ensure a great and satisfying experience. service, from sales to srvice to the office. They go out of their way to ensure a great and satisfying experience. More
by B2PEARS
June 16, 2022
Came in for oil change needed brakes, work was done right away, everything explained to me . And was given info on service I will need in next 6000 miles. Staff was excellent. Seating area clean, coffee tea away, everything explained to me . And was given info on service I will need in next 6000 miles. Staff was excellent. Seating area clean, coffee tea and treats available. Great experience will continue to come to Bloomington even though I have a Subaru dealer closer to my home. More
by LALYN59
Employees Worked With
June 16, 2022
As always Acura service was excellent. Fixed The problem with my car. I was updated immediately and great follow up Fixed The problem with my car. I was updated immediately and great follow up More
by AMSABO70
Employees Worked With
June 16, 2022
Emoyee's were friendly and got right to work on my car. Explained everthing after work wss done. Explained everthing after work wss done. More
by VANDERS75
Employees Worked With
June 16, 2022
The Service Department and Randy Larsen are excellent and they always pay special attention to my requests and deliver as promised. Randy is fantastic. they always pay special attention to my requests and deliver as promised. Randy is fantastic. More
by brad.atol66
Employees Worked With
