Luther Bloomington Acura Subaru - Service Center

The service facility is nice, clean and inviting. The staff are thorough and efficient. What more could one ask for? The staff are thorough and efficient. What more could one ask for? More

Randy is awesome! Very helpful with a 2005 car with many many miles and wear Very helpful with a 2005 car with many many miles and wear More

Excellent communication and excellent service. Car was clean when I picked it up and the repair was under an extended warranty. Car was clean when I picked it up and the repair was under an extended warranty. More

The appointment was standard maintenance and only took about an hour to wait. The service person kept me updated promptly on the status of my car which was appreciated. I'm satisfied with my service at Lu about an hour to wait. The service person kept me updated promptly on the status of my car which was appreciated. I'm satisfied with my service at Luther Bloomington. More

Awesome customer service. I was walked through every step of the process and was not left in the dark about anything, which I've experienced other places. I felt the prices we I was walked through every step of the process and was not left in the dark about anything, which I've experienced other places. I felt the prices were fairly steep, but I felt secure that Subaru experts were doing the work on my car. More

They listened to me and followed through. My car was returned ahead of the scheduled time My car was returned ahead of the scheduled time More

Really great experience. Fantastic customer service. Was able to get a great loaner while work was being done. Fantastic customer service. Was able to get a great loaner while work was being done. More

As part of my service, I was told the multi-point inspection determined that I needed a new battery because it failed the cranking amp test. Since this battery was still under warranty through AAA, a inspection determined that I needed a new battery because it failed the cranking amp test. Since this battery was still under warranty through AAA, a service tech was sent out to replace it. He tested the battery first and it tested better than it was actually rated. He confirmed the results were correct and did not replace the battery. I contacted the service department at Luther about this experience. They had no explanation and I did not hear from them again. Luther would have replaced my good battery and charged me accordingly. I really can no longer trust their recommendations without getting another opinion. More

Excellent customer service. Clear communication and expectations were well understood. Timely service. Very helpful to have a courtesy car. Clear communication and expectations were well understood. Timely service. Very helpful to have a courtesy car. More

Timely service with an assortment of delicious treats and coffee to help pass the time. coffee to help pass the time. More