Luther Bloomington Acura Subaru - Service Center

Great, Speedy Service We have been very pleased with this dealership. We take our Subaru there to get maintained, and the staff are always friendly, courteous, and knowledg We have been very pleased with this dealership. We take our Subaru there to get maintained, and the staff are always friendly, courteous, and knowledgeable. I also appreciate how quickly they can get you in and out. More

Services I brought my car in for oil change and tires rotation, was greeted with friendly receptionist and I’m happy for what I came for. Keep up the good work I brought my car in for oil change and tires rotation, was greeted with friendly receptionist and I’m happy for what I came for. Keep up the good work!! More

No communication between manger md technician Manger never related the situation of my car problem to the technician, so three hours were wasted when the problem could have been fixed in 10 mins. Manger never related the situation of my car problem to the technician, so three hours were wasted when the problem could have been fixed in 10 mins. Waste of time and money. More

Routine maintenance Appropriately reviewed my last visit as to not oversell services. Timeframe was about an hour. Love that I don't need an appointment. I don't know t Appropriately reviewed my last visit as to not oversell services. Timeframe was about an hour. Love that I don't need an appointment. I don't know the difference between the service and accelerated service. More

Fast and Thorough presale inspection I brought a car in for a presale inspection because of a vibration I felt in the test drive. I called right after service hours ended and they got me I brought a car in for a presale inspection because of a vibration I felt in the test drive. I called right after service hours ended and they got me in the next day. In one hour they diagnosed a series of issues that would have made buying the car a mistake. They saved me a lot of money and headaches. More

30,000 Mile Maintenance The work was done quickly and thoroughly. They did exactly as they described beforehand. The tech was very clear about the work and what might need t The work was done quickly and thoroughly. They did exactly as they described beforehand. The tech was very clear about the work and what might need to be done soon. He also answered my questions. More

Oil Change service The tech detected a low battary and manged to replace it free of charge without any hesitation because the battery was under warrenty. The service rep The tech detected a low battary and manged to replace it free of charge without any hesitation because the battery was under warrenty. The service rep, Victoria, was also very friendly. More

Service doesn't know how to torque oil drain plug to spec Oil drain plug was stripped by dealer after engine replacement. Went in again to have the bolt extracted, and the oil pan was severely dented from the Oil drain plug was stripped by dealer after engine replacement. Went in again to have the bolt extracted, and the oil pan was severely dented from them extracting the oil drain plug. More

Excellent Customer service My service advise, Sal Mohamed, provided outstanding customer service for Luther Bloomington Subura. Sal was attentive, professional but personable, l My service advise, Sal Mohamed, provided outstanding customer service for Luther Bloomington Subura. Sal was attentive, professional but personable, listed to my issues and directed the service repair within a timely manner. I would highly recommend Sal to anyone wishing service at Luther Bloomington Subura. I have a 2015 Outback, purchased at another dealer, and chose not to go back due to poor customer service and past misinformation presented. More