Luther Bloomington Acura Subaru - Service Center

12 month service I called ahead to make an appointment, when I arrived there was no record of it. This was very frustrating but fortunate Anthony in the express servic I called ahead to make an appointment, when I arrived there was no record of it. This was very frustrating but fortunate Anthony in the express service line came to the rescue. More

Regular maintenance Thorough, didn’t suggest unnecessary work on vehicle, if there were coupons none were offered, appreciate your checklist, no car wash available, very Thorough, didn’t suggest unnecessary work on vehicle, if there were coupons none were offered, appreciate your checklist, no car wash available, very friendly , likeable, Appreciate the free coffee and snacks 😀 More

Excellent satisfaction the Staff make time for me even when I don’t have a scheduled appointment and always approach me with great morals. Also including the snacks and refr the Staff make time for me even when I don’t have a scheduled appointment and always approach me with great morals. Also including the snacks and refreshments are a huge plus noting that other dealerships aren’t even half as good as Acura is. Very satisfied More

No appointment necessary for quick oil change and check/up When I called about needing to come in for an oil change and tire rotation I was told I didn’t need an appointment but could just come in at my conven When I called about needing to come in for an oil change and tire rotation I was told I didn’t need an appointment but could just come in at my convenience. When I got there, because there was a car ahead of me I was told that it could be up to 1 hour so I settled into their lounge, furnished with comfy seats, eats, and free drinks ( soda, tea, and coffee) and a big screen TV. Less than an hour later my car was done, my questions answered and I was on my way to my other errands. Thank you, Luther Bloomington Subaru/Acura. More

24,000 mile service check up I came in thinking it was just an oil change but $200 and one hour later came out with an inspection that my car passed with flying colors. I think I came in thinking it was just an oil change but $200 and one hour later came out with an inspection that my car passed with flying colors. I think the service department should do a better job of telling you before each service the costs and what will be done. I would also like to see my service history of the car online! More

Great service! The Triple A couldn’t get my car started, but Bloomington Acura Subaru did it in just a few minutes. Victoria was very helpful, and Joe Sorenson was r The Triple A couldn’t get my car started, but Bloomington Acura Subaru did it in just a few minutes. Victoria was very helpful, and Joe Sorenson was really great! Knowledgeable and friendly! More

Good experiemce They were able to fit my car in almost immediately when I called about a check engine light. The whole process was easy and the people there were ple They were able to fit my car in almost immediately when I called about a check engine light. The whole process was easy and the people there were pleasant and efficient. More

Great service Good info given over the phone. The service person left very detailed notes for the advisor which was very helpful. I appreciated knowing everything Good info given over the phone. The service person left very detailed notes for the advisor which was very helpful. I appreciated knowing everything that was tried and the results of those diagnostics More

Great Job! Had an oil change and recall work completed- Natasha did a fantastic job keeping me updated and getting the work done quickly. Would highly recommend- Had an oil change and recall work completed- Natasha did a fantastic job keeping me updated and getting the work done quickly. Would highly recommend- More

Frustrating First called to setup 30k maintenance and was told no appt necessary. Showed up and told it will take 2 hours and promised it would be ready in 5 hour First called to setup 30k maintenance and was told no appt necessary. Showed up and told it will take 2 hours and promised it would be ready in 5 hours for when I needed it back. Rental guy was awesome. Never got a call - showed up at 2pm as promised and car not ready. Had to cancel other appts and wait for over an hour until car was ready. Doubt they even did their job on it. Was offered 10% off bill but plan on getting serviced elsewhere from now on. More