Luther Bloomington Acura Subaru - Service Center

Good & fast They were fast and knew ahead of time who I was and what I was there for. Professional! Good follow up and heard my concerns. They were fast and knew ahead of time who I was and what I was there for. Professional! Good follow up and heard my concerns. More

oil change, routine maintenance Prompt and courteous. Checked for oil leak that I suspected and reported on what was found and estimated repair cost. Called me when completed as I wa Prompt and courteous. Checked for oil leak that I suspected and reported on what was found and estimated repair cost. Called me when completed as I was offsite. More

Excellent satisfaction the Staff make time for me even when I don’t have a scheduled appointment and always approach me with great morals. Also including the snacks and refr the Staff make time for me even when I don’t have a scheduled appointment and always approach me with great morals. Also including the snacks and refreshments are a huge plus noting that other dealerships aren’t even half as good as Acura is. Very satisfied More

Regular maintenance Thorough, didn’t suggest unnecessary work on vehicle, if there were coupons none were offered, appreciate your checklist, no car wash available, very Thorough, didn’t suggest unnecessary work on vehicle, if there were coupons none were offered, appreciate your checklist, no car wash available, very friendly , likeable, Appreciate the free coffee and snacks 😀 More

New tires I have been using Luther Subaru for service of our Outback since moving to the Twin Cities 3 years ago. The service department advisors have alwsys be I have been using Luther Subaru for service of our Outback since moving to the Twin Cities 3 years ago. The service department advisors have alwsys been friendly, helpful and professional. More

Frustrating First called to setup 30k maintenance and was told no appt necessary. Showed up and told it will take 2 hours and promised it would be ready in 5 hour First called to setup 30k maintenance and was told no appt necessary. Showed up and told it will take 2 hours and promised it would be ready in 5 hours for when I needed it back. Rental guy was awesome. Never got a call - showed up at 2pm as promised and car not ready. Had to cancel other appts and wait for over an hour until car was ready. Doubt they even did their job on it. Was offered 10% off bill but plan on getting serviced elsewhere from now on. More

No appointment necessary for quick oil change and check/up When I called about needing to come in for an oil change and tire rotation I was told I didn’t need an appointment but could just come in at my conven When I called about needing to come in for an oil change and tire rotation I was told I didn’t need an appointment but could just come in at my convenience. When I got there, because there was a car ahead of me I was told that it could be up to 1 hour so I settled into their lounge, furnished with comfy seats, eats, and free drinks ( soda, tea, and coffee) and a big screen TV. Less than an hour later my car was done, my questions answered and I was on my way to my other errands. Thank you, Luther Bloomington Subaru/Acura. More

As promised My car had routine maintenance. It was completed in the time frame promised. The staff was exceptional at explaining everything clearly, and were very My car had routine maintenance. It was completed in the time frame promised. The staff was exceptional at explaining everything clearly, and were very friendly. More

Alway professional The service is always professional and your staff is kind and well informed. They appreciate that most of us have time constraints and do their best t The service is always professional and your staff is kind and well informed. They appreciate that most of us have time constraints and do their best to move us in and out quickly. More

Courteous, professional Staff were courteous, professional, and friendly. The work on my car was completed tinely. The waiting area was comfortable and the snacks and beverag Staff were courteous, professional, and friendly. The work on my car was completed tinely. The waiting area was comfortable and the snacks and beverages were appreciated (although there is rarely any fruit in the evenings). More