Luther Bloomington Acura Subaru - Service Center

Buttery replacement The battery on my 2014 Crosstrek quit holding a charge. I went in for Accelerated Service It was super. My wait wasn't too long and they also washed The battery on my 2014 Crosstrek quit holding a charge. I went in for Accelerated Service It was super. My wait wasn't too long and they also washed it. I always recommend Luther dealerships! More

Clean facility, overall good service experience Overall experience was good, all but one problem resolved by Dealer which was noted as make/model issue. Dissapointed in Loaner car, was dirty and I h Overall experience was good, all but one problem resolved by Dealer which was noted as make/model issue. Dissapointed in Loaner car, was dirty and I had to clean it myself. More

Natasha, my service advisor, was EXCELLENT! Natasha did an excellent job informing me of costs and time frame of service visit. She was knowledgeable and managed my expectations very effectivel Natasha did an excellent job informing me of costs and time frame of service visit. She was knowledgeable and managed my expectations very effectively—which is often overlooked by other service departments. So kudos to Natasha! And thanks to the entire service team. More

Oil change disaster Got a simple oil change before a road trip and they did not screw on the drain cap and pan all the way. This led to the cap flying off and letting all Got a simple oil change before a road trip and they did not screw on the drain cap and pan all the way. This led to the cap flying off and letting all the oil drained while on the highway. Engine started smoking furiously. Have to get towed and car repaired. Terrible. More

Oil change and tire rotate 5/12/18 Great experience! Advisor very easy to deal with. Anthony kept me informed and let me know from the beginning there were 6 vehicles ahead of mine. Great experience! Advisor very easy to deal with. Anthony kept me informed and let me know from the beginning there were 6 vehicles ahead of mine. More

Service Before I could ask about the car wash I was told it was not available. However while in the waiting area I heard several customers being told their ca Before I could ask about the car wash I was told it was not available. However while in the waiting area I heard several customers being told their car was almost ready with the car wash. It’s not a problem ( I didn’t come for the wash ) but I am curious as why it wasn’t offered to me as well. Overall happy with service center. More

Very good service Very efficient people, told me approximately when car would be ready(10 minutes early) and young women kept me informed what was being done to car. Sh Very efficient people, told me approximately when car would be ready(10 minutes early) and young women kept me informed what was being done to car. She had very good communication skills. Nice customer Area with protein bars and coffee. More

Pretty awesome as always. Leo was fantastic. Service was top notch. And I love the new workstation tables so I can keep my workday going. Thank you so much!! Leo was fantastic. Service was top notch. And I love the new workstation tables so I can keep my workday going. Thank you so much!! More

Kudos to Anthony I love dealing with Anthony. He is always happy and smiling. Very helpful and knowledgeable and goes the extra mile for you. If you have some type of I love dealing with Anthony. He is always happy and smiling. Very helpful and knowledgeable and goes the extra mile for you. If you have some type of employee recognition, you should acknowledge him for being so pleasant and an overall great experience for the customers. More

Excellent service! From check-in to picking up the keys, my experience with Luther in Bloomington was just great. They assessed the problem quickly and fixed it within h From check-in to picking up the keys, my experience with Luther in Bloomington was just great. They assessed the problem quickly and fixed it within hours. Use of a loaner vehicle was also much appreciated. Thank you! More