Luther Bloomington Acura Subaru - Service Center

120000 mile check When I called in about this I was told that it wasn't major. When I asked again at the dealership I was told it was1100.+ I already had committed to t When I called in about this I was told that it wasn't major. When I asked again at the dealership I was told it was1100.+ I already had committed to the work That was the first surprise. The 2nd surprise was the next morning I was having car problems after I had the car checked over.. I will always allow more time and double check the costs in the future. I usually have flawless service. They did make sure I got to my class in time. Thank you Dinah Urban More

60,000 maintenance. Good service, friendly staff. Turn off TVs in waiting area. People can see everything on their phones and laptops. Everyone is very helpful, especiall Good service, friendly staff. Turn off TVs in waiting area. People can see everything on their phones and laptops. Everyone is very helpful, especially at 6:30 am! More

Did what I asked for I had to bring my car in for its 6000-mile service. They did just what I asked for plus an overall checkup. It was in good shape. I was delighted th I had to bring my car in for its 6000-mile service. They did just what I asked for plus an overall checkup. It was in good shape. I was delighted that kept me updated as they went along and they didn't try to upsell me. Their staff was informative and quite pleasant and the waiting room nicely stocked with beverages and even fruit snacks as well as granola bars. More

Warrant service Work was done quickly and correctly. I was given an update and my car was washed. I was given a rental to use. My technician was friendly and informat Work was done quickly and correctly. I was given an update and my car was washed. I was given a rental to use. My technician was friendly and informative. More

Satisfied Customer I had a wonderful experience at Luther Bloomington Acura Subaru. I was greeted with a smile by all staff members and they constantly were checking in I had a wonderful experience at Luther Bloomington Acura Subaru. I was greeted with a smile by all staff members and they constantly were checking in with the services occurring on my car. I was very pleased with the waiting area. Comfortable seats, tv entertainment, and the complimentary snacks were great. More

I felt appreciated plus great service work I was greeted by a smiling Anthony, that was nice. He was helpful and efficient, too. Then Aaron, someone I worked with in the past, but he now does S I was greeted by a smiling Anthony, that was nice. He was helpful and efficient, too. Then Aaron, someone I worked with in the past, but he now does Subaru’s greeted me by name and was smiling and friendly, too. When I needed to do a little more service than expected, Alex let me know, and he even applied a coupon I forgot about. Rachel was friendly and helped me with a WiFi issue. All in all I felt comfortable, and very much appreciated. That’s important to me. I also got great service on my vehicle, and I am happy to have this dealership nearby. More

Professional and courteous My service advisor was very helpful. Knew what needed to be done and when. He keep me informed throughout the day. Completely satisfied with entire My service advisor was very helpful. Knew what needed to be done and when. He keep me informed throughout the day. Completely satisfied with entire experience. More

Great Experience Very attentive people who seem genuinely happy to serve you. Good job of checking out all other aspects of car. Everything explained very knowledgeabl Very attentive people who seem genuinely happy to serve you. Good job of checking out all other aspects of car. Everything explained very knowledgeably and clearly. Free car wash. Comfortable waiting area. They inspire confidence. More

oil change and low maintenance check Knowledgable though much of what was done is set up by Acura anyway. Lost a star, since the representative could improve communication skills. This is Knowledgable though much of what was done is set up by Acura anyway. Lost a star, since the representative could improve communication skills. This is my first time working with fast service and do appreciate having that option. My favorite representative (for extensive work) is Brandal. He is amazing. More

Extra keys Staff was friendly and was able to arrange for a loaner car so I could attend a business meeting. Job was done ahead of schedule. It was a really go Staff was friendly and was able to arrange for a loaner car so I could attend a business meeting. Job was done ahead of schedule. It was a really good experience. More