Luther Bloomington Acura Subaru - Service Center

My car has been lost and so has the paperwork When I called to find out the status on my windshield replacement, I was told they were investigating what happened to my car. They could not find my When I called to find out the status on my windshield replacement, I was told they were investigating what happened to my car. They could not find my paperwork or my car. My car was supposed to be done yesterday. I had a 6:30 am appointment. I called to inquire at 10:00 this morning. I have not heard from anyone yet, 2 hours later. How hard can it be to find my car? If it was stolen, a police report should be filed. More

12k service Service was started On time. The car was delivered as promised. excellent communication from the service area.. The customer waiting area was well sto Service was started On time. The car was delivered as promised. excellent communication from the service area.. The customer waiting area was well stocked with beverages and snacks. It was also very clean More

Top notch service My car died unexpectedly and had fully intended to have it towed to Bloomington Acura and Subaru. Against my better judgement, when the tow truck cam My car died unexpectedly and had fully intended to have it towed to Bloomington Acura and Subaru. Against my better judgement, when the tow truck came they talked me into taking it into their shop. Unable to repair my car, I ended up taking it back to Bloomington Acura. It’s a long story but the end of it all is that every step of the process from their service manager Lisa M to their technician Mitch I was kept informed of the process. They were warm, kind and patient. Their commitment to customer service is unbeatable. They’re amazing. I wouldn’t take my car anywhere else after this experience. -Chamroeun Shakopee,MN More

Amazing They went above and beyond my expectations. I was very pleased with the response to our issue and the overall professionalism in which they handled th They went above and beyond my expectations. I was very pleased with the response to our issue and the overall professionalism in which they handled the situation More

Oil change Unscheduled oil change was done within an hour. Victoria explained everything clearly and there were no surprises. Price is a little higher but I tru Unscheduled oil change was done within an hour. Victoria explained everything clearly and there were no surprises. Price is a little higher but I trust them to do it correctly and not upsell a million little things. More

Excellent as always! My service rep Anthony was awesome from beginning to end. Explained the estimate, listened to my concerns, had my car back and serviced well within th My service rep Anthony was awesome from beginning to end. Explained the estimate, listened to my concerns, had my car back and serviced well within the time estimate he gave me. Just an awesome experience all the way around. Anthony was super great to work with. More

First oil change My first time in for service. Everyone was helpful showing me the ropes. Since I didn't know where to go, thanks for making it easy. My first time in for service. Everyone was helpful showing me the ropes. Since I didn't know where to go, thanks for making it easy. More

fast fun friendly was told that the service would be an entire day but once my baby was is the shop the advisors managers and technicians all did a wonderful job helpin was told that the service would be an entire day but once my baby was is the shop the advisors managers and technicians all did a wonderful job helping me through the process More

Routine oil change I used the service center for a routine oil change... it was easy and fairly quick... the staff was pleasant and kept me updated throughout the proces I used the service center for a routine oil change... it was easy and fairly quick... the staff was pleasant and kept me updated throughout the process. More

Oil change and brake inspection Staff was very friendly and courteous. They explained everything with my car in detail. It was a very timely service with a free car wash. Staff was very friendly and courteous. They explained everything with my car in detail. It was a very timely service with a free car wash. More