Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN

3,939 Reviews of Luther Bloomington Acura Subaru - Service Center
WRX Service Mitch is great. Very good communication, and always goes the extra mile to ensure any issues are resolved, no matter how long it takes. Always enjoy w Mitch is great. Very good communication, and always goes the extra mile to ensure any issues are resolved, no matter how long it takes. Always enjoy working with him. More
Free loaner car👍+15% off through Costco auto repair program Extra value with 15% off through Costco auto repair program plus free loaner car. Convenient with evening and Saturday hours. Comfortable lounge/wait Extra value with 15% off through Costco auto repair program plus free loaner car. Convenient with evening and Saturday hours. Comfortable lounge/waiting room. Able to borrow portable phone charger. Lots of snacks and beverages. More
Excellent service department Have always had an excellent experience every time I brought my vehicle into the dealership for service. The staff is polite, patient and friendly e Have always had an excellent experience every time I brought my vehicle into the dealership for service. The staff is polite, patient and friendly every time. More
Completely Satisfied! Service was excellent. Just a short wait before being informed of the service required. Loaner vehicle provided. Only minor complaint was during pick Service was excellent. Just a short wait before being informed of the service required. Loaner vehicle provided. Only minor complaint was during pickup no explanation provided of the service performed. Overall very pleasant experience! More
Always a good experience Friendly, knowledgeable, professional, quick, convenient, and service that is above and beyond. Thank you for always taking care of my vehicle and mys Friendly, knowledgeable, professional, quick, convenient, and service that is above and beyond. Thank you for always taking care of my vehicle and myself. We'll see you the next time I need service. More
Prompt and Efficient I arrived at 8:30 a.m. and left at 9:30 a.m. My car had its oil changed, tires rotated, inspection of all elements and washed. It was helpful that wh I arrived at 8:30 a.m. and left at 9:30 a.m. My car had its oil changed, tires rotated, inspection of all elements and washed. It was helpful that when I called about the oil change, the person on the phone recommended coming in before 9:30 on Tuesday, Wednesday, or Thursday for fast service. We really appreciate having a dealership and service we can count on. More
Easy in, easy out. Rolled in for an oil change. Victoria was very good at explaining all aspects. Needed a new air filter as well. The team washed the car and I paid and Rolled in for an oil change. Victoria was very good at explaining all aspects. Needed a new air filter as well. The team washed the car and I paid and drove away. Easy. Thank you! More
Not perfect, but righted a wrong My 2015 Subaru Legacy was having issues with starting, so I brought it here to be serviced. To make a VERY long story short, they had my car for a wee My 2015 Subaru Legacy was having issues with starting, so I brought it here to be serviced. To make a VERY long story short, they had my car for a week, sent it home with me having "repaired" it, and the next day it didn't start again. I brought it back in, they had it for another week before telling me the issue was with my after-market remote start. I then brought the car to the remote start provider to troubleshoot. It turns out, the technician there found that my starter fuse was blown and fixed it for me in 30 minutes. While I don't know enough about the technical side to determine why Subaru didn't identify this, it seemed odd to me. After expressing my frustrations, they gave me a gift card for future services to improve my satisfaction and win back my trust. While the situation was frustrating, I understand mistakes can be made, and companies who do something to try to right the wrong always gain my trust for the future. More
Great Service! Having just moved back to Minneapolis after 27 years in Oregon, and a customer of a family owned dealership there for years, I wasn't expecting quite Having just moved back to Minneapolis after 27 years in Oregon, and a customer of a family owned dealership there for years, I wasn't expecting quite the same service as I was accustomed to back in Portland. Boy was I wrong. I was greeted warmly, everything was thoroughly explained, they were fast (even though I didn't have a scheduled appointment) and the pricing was fair. They have a lovely waiting area with wifi and comfy chairs so I was able to knock out some work while I was there as well. I wouldn't hesitate to recommend this dealership for service. More
Seamless I've come to rely on the seamless set up and really appreciate the loaner vehicle. I especially enjoyed Mitch Rose as my rep. He'll be my new go-to. I've come to rely on the seamless set up and really appreciate the loaner vehicle. I especially enjoyed Mitch Rose as my rep. He'll be my new go-to. More