Luther Bloomington Acura Subaru - Service Center

Excellent Service and staff. I have purchased 5 Subarus from this dealership and have always had good customer service. Edward is personable and knowledgeable. The product is a w I have purchased 5 Subarus from this dealership and have always had good customer service. Edward is personable and knowledgeable. The product is a wonderful fit for our MINNESOTA winters. More

2019 Ascent first oil change Was impressed with quick service response for our first (life cycle) oil change. Only problem was the passenger side had mud deposits on and under th Was impressed with quick service response for our first (life cycle) oil change. Only problem was the passenger side had mud deposits on and under the Weather-Tec mat....not expected since we had thoroughly cleaned the interior a few days prior! Why was this side even used? More

Subaru Recall Updated at Dealership Have been going to Bloomington Subaru for over 30 years and have always felt the service experience has been outstanding. Driving my 4th Subaru from t Have been going to Bloomington Subaru for over 30 years and have always felt the service experience has been outstanding. Driving my 4th Subaru from this dealership. More

Great Dealership I have purchased 2 Subarus and my daughter has purchased 1. We were treated professionally, friendly and respectfully. I would purchase another Subaru I have purchased 2 Subarus and my daughter has purchased 1. We were treated professionally, friendly and respectfully. I would purchase another Subaru from them. I have done all the maintenance on my current Subura through this dealership. They go out of their way to make maintaining your vehicle easy. All the maintenance advisors are friendly and knowledgeable. I would highly recommend this dealership. More

Oil change I went in for an oil change. I was greeted quickly and processed for service. I received updates about the progress during the service. It was complet I went in for an oil change. I was greeted quickly and processed for service. I received updates about the progress during the service. It was completed quickly. Customer service was excellent. More

Efficient service and communication Great communication and they got my job done early even with 2 different recalls. Good coffee and snacks while I waited. I’ll be back for my next oil Great communication and they got my job done early even with 2 different recalls. Good coffee and snacks while I waited. I’ll be back for my next oil change! More

Run, do not come here. For the third time I have had horrible service. I purchased a 2018 TLX and needed two tires replaced. They changed the tires on the wrong side. Did For the third time I have had horrible service. I purchased a 2018 TLX and needed two tires replaced. They changed the tires on the wrong side. Didn,t even bother to put the two new tires on the front. Apparently my old tires were still in the trash and they took them out and put them on the back. Told me I didn't need any further alignment. I bet the owner wouldn't accept that. Prior service included missing a bulging tire while in for service thus putting my family at risk. The also scratched my car last time when they parked it outside. Do not buy or service here. I am supposed to have 3 years of service here in my purchase but will happily pay somewhere else just to get it done right the first time. More

RDX Service Came in for maintenance service. I did not have an appointment. Worked with Natasha. Everything regarding the details of what the service included a Came in for maintenance service. I did not have an appointment. Worked with Natasha. Everything regarding the details of what the service included and what it cost was explained when I dropped the car off. My vehicle also needed front brakes and a stop light bulb. Everything was completed within just a couple hours and car was washed after service. I always find the prices to be a little higher than I’d like but I have been coming here for years and you get what you pay for. Never had a bad experience. More

Fixed Tire I was in Bloomington with my daughter for a quick seeing break shopping trip. My tire pressure indicator light came on for a second time in two days. I was in Bloomington with my daughter for a quick seeing break shopping trip. My tire pressure indicator light came on for a second time in two days. I brought my 2017 Outback to the nearest service center in Bloomington to check the air in my tires and the technician found the nail that was the source of the slow leak. They were able to service it right away. Everyone was so helpful and kind even though I did not purchase mine through them and had never visited this dealership before. They represent the Subaru name well. More

Professional and problem solving I went to this dealership after I had a horrible experience in my opinion at the competitor. I was racked up a bill for the unnecessary ones without f I went to this dealership after I had a horrible experience in my opinion at the competitor. I was racked up a bill for the unnecessary ones without fixing the actual problem. Frustrated I went to Bloomington dealership and they recognized it right away, gave me a loaner and job done in 24 hrs. They talked the talk and walked the walk unlike the previous dealership More