Luther Bloomington Acura Subaru - Service Center

Didn’t do anything I had three lights that had been coming on (abs, traction control and hill assist) The morning of my appointment they did not light up. They found co I had three lights that had been coming on (abs, traction control and hill assist) The morning of my appointment they did not light up. They found codes in the history but did not do anything because they weren’t currently lit. Within 24 hours (30 min of driving) they were on again. I tried to come in to have them take a look and was told I would need to make another appointment. (and hope the lights lit that day.) Still under warranty. What a waste of my time. I will be looking for other options. I did email my concerns but have not heard back. More

Review of Service Quality. My car was serviced - steering fluid, brake fluid and oil change. Also diagnostic for electric discharge. However, as I drove back the car, the tir My car was serviced - steering fluid, brake fluid and oil change. Also diagnostic for electric discharge. However, as I drove back the car, the tire pressure warning lights were on. I expected Thais basic car-check would have happened regardless of the service reason. On a positive note, the loaner car was a great service. More

Car accident Overall, I had a good experience except they had an accident with my car when going to park it. They gave me a loaner and I got my car back a week lat Overall, I had a good experience except they had an accident with my car when going to park it. They gave me a loaner and I got my car back a week later. No one ever apologized. More

quick service visit I stopped in for a oil change and found I was due for a more extensive service visit ( spark plugs, transmission fluid change etc. they could take me I stopped in for a oil change and found I was due for a more extensive service visit ( spark plugs, transmission fluid change etc. they could take me right away - so I agreed to have them due it all. I was in and out in a little more than two hours and enjoyed reading my book in the comfortable customer lounge are. the service team is great at explaining the status of my car, expected cost and running through the check list of inspection items. they run a professional operation and every staff person I encounter is well trained in their responsibility. More

Quick and Efficient. Always kind! I had a flat. Came in the next day and it was replaced quickly. I was sad to be out in the rain at night but roadside came out to put on the spare. Lo I had a flat. Came in the next day and it was replaced quickly. I was sad to be out in the rain at night but roadside came out to put on the spare. Love my car and service was great! More

Service recall on 2016 mdx I worked with Randy and Eric. The process was fast efficient and done well. I was very impressed. If I had another issue I would bring my car back. Th I worked with Randy and Eric. The process was fast efficient and done well. I was very impressed. If I had another issue I would bring my car back. The loaner was nice too. The process was faster than I expected. More

Oil Change and Tire Rotation . I was immediately greeted and my maintenance history indicated that I also need a tire rotation. I was on my way after one hour. . I was immediately greeted and my maintenance history indicated that I also need a tire rotation. I was on my way after one hour. More

Forester maintenance Clear explanation of service needs; timely completion; easy online payment; shuttle driver called to say he was running late so I made other plans for Clear explanation of service needs; timely completion; easy online payment; shuttle driver called to say he was running late so I made other plans for return transportation. More

Excellent Regular maintenance and new tires. Marissa checked tire alternatives and found the ones I wanted. Professional, knowledgeable and friendly service w Regular maintenance and new tires. Marissa checked tire alternatives and found the ones I wanted. Professional, knowledgeable and friendly service with very good follow up. More

Great Service, Good Advice! I really appreciate the staff, service and atmosphere of Bloomington Subaru. Gentle reminders for the appointment, greeted with a smile, given an ove I really appreciate the staff, service and atmosphere of Bloomington Subaru. Gentle reminders for the appointment, greeted with a smile, given an overview, kept up to date on progress in a relaxing and comfortable area. More