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Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,939 Reviews
3,939 Reviews of Luther Bloomington Acura Subaru - Service Center
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October 25, 2019
Great service My service was performed on time and done professionally. Unfortunately, they were unable to get my navigation app working so I'll need to go in again My service was performed on time and done professionally. Unfortunately, they were unable to get my navigation app working so I'll need to go in again. More
by mauraS
Verified Customer
October 25, 2019
Great service! Friendly, efficient service. Pleasant waiting area. I came in for my 18-month maintenance check and everything was explained thoroughly. Wait time was Friendly, efficient service. Pleasant waiting area. I came in for my 18-month maintenance check and everything was explained thoroughly. Wait time was less than anticipated. More
by LAASENG725
Employees Worked With
Marisa Karoff
October 25, 2019
A1 Service Long wait. 2.5 hours for oil change/tire rotation is not acceptable. I would rather schedule a time than be pushed into this show up and wait approach Long wait. 2.5 hours for oil change/tire rotation is not acceptable. I would rather schedule a time than be pushed into this show up and wait approach. It was otherwise good. More
by DRRICK
Employees Worked With
do not remember names
October 25, 2019
Wiper replacement I had my windshield wipers replaced. Staff is friendly and helpful. There was a little confusion with my keys at the end. After leaving the dealership I had my windshield wipers replaced. Staff is friendly and helpful. There was a little confusion with my keys at the end. After leaving the dealership, my phone was not connecting with My car. It reconnected eventually. Not sure what happened. I Contacted Subaru and they weren’t sure what happened either. A little frustrating but it all worked out. More
by JDANMEIER
Employees Worked With
Victoria Syonesa
October 25, 2019
Mike explained things well . Work was completed within the time frame allowed We waited for the car to be done and appreciated the timely visit. Mike was friendly and knowled Work was completed within the time frame allowed We waited for the car to be done and appreciated the timely visit. Mike was friendly and knowledgeable More
by RATHJEBC
Employees Worked With
Don't recognize any names above
October 25, 2019
Remote start install The service department personnel were all very helpful from the gentleman behind the counter to the cashier to the women who showed me how to use the The service department personnel were all very helpful from the gentleman behind the counter to the cashier to the women who showed me how to use the new key fob. More
by Kcscharger
Employees Worked With
Steve Bengtson
October 24, 2019
Excellent service and follow-through. Victoria provided thorough verbal updates and explanations of all services provided. I will return to this dealership for service and follow-through. Victoria provided thorough verbal updates and explanations of all services provided. I will return to this dealership for service in the future. More
by KARENKIR
Employees Worked With
Victoria Syonesa
October 24, 2019
Wonderful service and professional team members I recently scheduled routine maintenance as well as a re-key to my fob as I had my car stolen a week ago. I was scheduled to come in Tuesday and accid I recently scheduled routine maintenance as well as a re-key to my fob as I had my car stolen a week ago. I was scheduled to come in Tuesday and accidentally brought it in on Monday. Not only did they process my maintenance a day early, but also provided me with a lift back to my house. When my car was ready we’ll earlier than expected they sent out a drive to pick me up as well. All interactions with the staff were very professional and they took very good care of me and my vehicle. Thank you. More
by CASTILLJ
Employees Worked With
Victoria Syonesa, Steve Bengtson
October 24, 2019
Service Experience Will have to come back because the parts needed were not in stock. Learned that my Acura Care did not include the parts needed - not the "bumper to b Will have to come back because the parts needed were not in stock. Learned that my Acura Care did not include the parts needed - not the "bumper to bumper" warranty that I thought it was. This is my third Acura purchased and serviced at Bloomington Acura. I believe the quality of service has lessened over time. Don't know if I will buy another. More
by wbollenbeck
Employees Worked With
October 24, 2019
Wonderful Customer Service Great service and friendly staffs. Tyler provided thorough verbal updates and explanations of all services provided. Everything was done in a timely m Great service and friendly staffs. Tyler provided thorough verbal updates and explanations of all services provided. Everything was done in a timely manner. I will return to this dealers. More
by toure.ismail.m
Employees Worked With
