Luther Bloomington Acura Subaru - Service Center

A model service center Time for my first year service: and my Crosstrek turned up all green on the chart!! That in itself is great news. Add to that the coffee and snacks, a Time for my first year service: and my Crosstrek turned up all green on the chart!! That in itself is great news. Add to that the coffee and snacks, and the comfy waiting area. I came early and was in and out quickly, with a nice clean car. I'll be back! More

Quick and Friendly Service I dropped my car off on a Monday morning. The process was quick and easy. I got a call with updates a couple hours later. And the car was ready a coup I dropped my car off on a Monday morning. The process was quick and easy. I got a call with updates a couple hours later. And the car was ready a couple hours after that. I was able to pay online which was convenient. I didn't pick up the car until Tuesday evening which wasn't a problem The staff was friendly and helped point me to where I needed to go. The whole process required little on my part, which I greatly appreciated. More

25000 Mile Service The service advisor advised me of the expected wait time of 2 1/2 hours and I agreed that was OK. She kept me up to date on both the time required a The service advisor advised me of the expected wait time of 2 1/2 hours and I agreed that was OK. She kept me up to date on both the time required and the cost, an inspection of the cabin air filter and the engine filter brought another update and cost estimate which I OK'd. Total time for service was 1 hour and 10 minutes. Excellent performance all around ! More

multiple battery fails, with replacement the service person, Scott, offered a free battery replacement after five battery fails. i appreciate the new battery at no cost to me. thank you. the service person, Scott, offered a free battery replacement after five battery fails. i appreciate the new battery at no cost to me. thank you. More

Very good service I had my partner bring my car in for its 48k mile maintenance. She was very pleased with the customer service and I was pleased with the price and the I had my partner bring my car in for its 48k mile maintenance. She was very pleased with the customer service and I was pleased with the price and the thoroughness. More

Good but spendy All is good besides the cost. They offer to perform a lot of good services but at too high of a cost. Replacing a cabin filter for $50? Its a $10 p All is good besides the cost. They offer to perform a lot of good services but at too high of a cost. Replacing a cabin filter for $50? Its a $10 part that takes 5 minutes to do without any tools. I know this is industry standard, but they really need to re-evaulate some of their costs to be more realistic. Especially if this service is combined with other larger services (ie oil change or alignment). More

Great Service From the start to the end of the service experience everyone was great! Getting the loaner to service to the final cashier step everyone was helpful. From the start to the end of the service experience everyone was great! Getting the loaner to service to the final cashier step everyone was helpful. Great service! More

Great as usual The waiting area is great if you need to use it. Plenty of space to get work done with cubes and outlets. Comfortable standard seating and refreshment The waiting area is great if you need to use it. Plenty of space to get work done with cubes and outlets. Comfortable standard seating and refreshments as well go a long way to showing that they value their customers. More

Thousands in repairs I took my car in on a Thursday to get a diagnostic which they did and found some leaking hoses so they tightened them up and said my car would be read I took my car in on a Thursday to get a diagnostic which they did and found some leaking hoses so they tightened them up and said my car would be ready to go for my move to Chicago from Minneapolis. I got it back on Tuesday and didn’t really drive it much until I left on Sunday. I got about 3 hours into my 6 hour drive to find that there is no oil in my engine and my engine started stuttering While I was pulled over. I ended up having to wait in the cold for a tow and then get a hotel to wait until the dealer in Illinois opened the next morning. More

Customer friendly and thorough service I came into Accelerated Service but needed diagnostic on battery, agent friendly and thorough in describing problem and options, and ultimately determ I came into Accelerated Service but needed diagnostic on battery, agent friendly and thorough in describing problem and options, and ultimately determined battery covered by warranty. Kept me posted all along the way. More