Luther Bloomington Acura Subaru - Service Center

Service was fine but this is my second service in a row with no car wash. Seems they are too busy to wash all of the cars they are servicing. with no car wash. Seems they are too busy to wash all of the cars they are servicing. More

new tires Very helpful customer service rep, Michael Dao. He gave me several options of tire brands and explained which were the best fit for my car. Very helpful customer service rep, Michael Dao. He gave me several options of tire brands and explained which were the best fit for my car. More

New Issues After Service Service was much more expensive than I had budgeted for and I experienced new issues with my car immediately following service. I expected better work Service was much more expensive than I had budgeted for and I experienced new issues with my car immediately following service. I expected better worksmanship from a dealership. More

Very friendly greeting. Service was efficient and I was back on the road within 20 minutes of my appointment time. Great experience and coffee was great! back on the road within 20 minutes of my appointment time. Great experience and coffee was great! More

I always receive great service when I bring my car into Bloomington Acura for any servicing needs. Everyone is always professional and courteous and there’s no pressure. Bloomington Acura for any servicing needs. Everyone is always professional and courteous and there’s no pressure. More

Service was great . They fixed my problem with my car within a day . Aaron the one who Checked me in and helped me at the dealership . within a day . Aaron the one who Checked me in and helped me at the dealership . More

Leonel is very polite and professional. Job was done on time and I was given detail information on services done and the inspection points. Thanks! time and I was given detail information on services done and the inspection points. Thanks! More

Service and loaner car process went smoothly and without any problems. Oil change and tire rotation were "add on" services that saved another visit. Service department is high quality. any problems. Oil change and tire rotation were "add on" services that saved another visit. Service department is high quality. More

Great service, friendly staff We had several recall items fixed along with a few other items. They completed all the work very quickly and the staff was very friendly and professio We had several recall items fixed along with a few other items. They completed all the work very quickly and the staff was very friendly and professional. I will definitely go back for any future service. More

Not the usual great service I'm a long-standing customer and usually quite satisfied with the service I receive at Luther, Bloomington. Yesterday (60,000 maintenance service) wa I'm a long-standing customer and usually quite satisfied with the service I receive at Luther, Bloomington. Yesterday (60,000 maintenance service) was the exception for the following reasons: 1. I made a 7:00 a.m. appointment and hadn't been informed that shuttle service didn't begin until 7:30. Obviously I wouldn't have made a 7:00 appointment in that case. Not a big deal. 2. Knowing that the temperatures were going to take a nose dive, I cleaned my car the day before my scheduled service and requested that Luther NOT wash my car. Well, they did wash it and sure enough my door mechanisms were frozen this morning even though it's kept in a garage. 3. My car stalled before I even got out of your parking lot yesterday. Seems to be idling really low. May need to follow up with you on that. 4. When they texted my invoice over, I noticed they hadn't applied the coupons that I had printed out. My service rep rectified that - but of course, it required extra time and effort on my part. 5. When I got in my car this morning I almost freaked when I saw the time, but quickly realized that they had not set the clock to the correct time...or maybe they just didn't set it at all? The clock was reading one hour and 6 minutes later than actual time (weird) and the date defaulted to 2012. Really aggravated me because I find the clock a TOTAL PAIN to set. More