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Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,939 Reviews
3,939 Reviews of Luther Bloomington Acura Subaru - Service Center
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May 12, 2020
This is the dealership where I purchased my pre-owned Acura TL. The auto was in excellent condition and delivered as a dealer certified sale with extended warranty. I have had all regular maintenance p Acura TL. The auto was in excellent condition and delivered as a dealer certified sale with extended warranty. I have had all regular maintenance performed by the dealer. Their customer service is always clean, friendly and all worked performed without any issues. Staff work at making customers feel like they are important and a vital part of the Acura family. More
by daingersoll
Verified CustomerEmployees Worked With
Victoria Syonesa
May 12, 2020
First time disappointed Normally I have nothing but the highest praise for the service at Luther Bloomington Acura Subaru. Yesterday that was not the case. I went in because Normally I have nothing but the highest praise for the service at Luther Bloomington Acura Subaru. Yesterday that was not the case. I went in because my tire light went on- yet again- and I needed air and to have the tires checked. I ended up getting a needed oil change and some other minor repairs that were noticed during the vehicle inspection. When the work was done I was informed that they couldn't add air to the tires because they had green caps and were therefore filled with nitrogen rather than standard air. I questioned this, and that began a long back and forth. Finally, I googled it on own and discovered that there was no harm in adding regular air. By then my car was already in the lot but they brought it back in to add air. I am making this sound simpler than it actually was! I suspect it was primarily a communication issue more than anything, but I have to say it did leave me a bit frustrated and also doubtful of the work that was done. I consider this a "fluke" but did feel this need to report it. More
by stellalaurie
Employees Worked With
Nhu Le
May 12, 2020
Tire was repaired under warranty. Very slick and done well. The dealership took virus precautions. All went well . Hopefully the quarantine will be over soon well. The dealership took virus precautions. All went well . Hopefully the quarantine will be over soon More
by RLEVITT4
Employees Worked With
Victoria Syonesa
May 11, 2020
Randy Larsen is always so helpful in guiding us through repairs (this time was tire replacement). He is prompt in his responses and looks for creative solutions. is always so helpful in guiding us through repairs (this time was tire replacement). He is prompt in his responses and looks for creative solutions. More
by genna
Employees Worked With
Randy Larsen
May 11, 2020
Service appt I purchased my 2007 outback new at this dealership and have had only great experiences with service. Their communication is great , they explain the s I purchased my 2007 outback new at this dealership and have had only great experiences with service. Their communication is great , they explain the service well. I wouldn’t go anywhere else. More
by franzen2012
Employees Worked With
I think his name was Scott in service but not sure. Also, my car was picked up and delivered to my home and I don’t know the names of those two men. They were awesome.
May 10, 2020
Excellent experience at Bloomington Sube, as always! The recall fix was done quickly and of course at no charge. Really nice guys. Thanks to Mike, who took care of me..🙂 recall fix was done quickly and of course at no charge. Really nice guys. Thanks to Mike, who took care of me..🙂 More
by Loves her Subaru
Employees Worked With
Mike
May 10, 2020
I am very happy with the service. I am especially happy about the pickup and delivery service and being able to communicate by text as I am very hard of hearing. about the pickup and delivery service and being able to communicate by text as I am very hard of hearing. More
by jackiemelhus
Employees Worked With
May 09, 2020
Great as always! I've been a huge fan of Bloomington Acura Subaru ever since I first visited them a couple of years ago. Every experience has been great - they go abov I've been a huge fan of Bloomington Acura Subaru ever since I first visited them a couple of years ago. Every experience has been great - they go above and beyond at every opportunity. This latest mid-pandemic visit was no exception. It was clear they'd gone to great lengths to protect their customers and their employees: contactless pickup/dropoff, masks, gloves. In spite of the obstacles, it was completely in line with the excellent service I've come to expect from them. Highly recommend! More
by hctwincities
Employees Worked With
May 09, 2020
My engine light started coming on after I took my car for fixing a while ago. It was getting annoying so I went yesterday to have it checked and had my oil changed but it wasn’t fixed. I’m disappointed but I fixing a while ago. It was getting annoying so I went yesterday to have it checked and had my oil changed but it wasn’t fixed. I’m disappointed but I have to look for a qualified mechanic elsewhere to see if they can help me get it fixed. It’s a shame because I always bring my car here to be fixed but a simple light cannot be reset. More
by EMILLY.ONDARA
Employees Worked With
Leonel Alas
May 09, 2020
My husband brought my car in for me for a recall service (rear coil springs replacement). He said it all went fine. Really appreciated the loaner so he didn’t have to stay in the waiting area during this ti (rear coil springs replacement). He said it all went fine. Really appreciated the loaner so he didn’t have to stay in the waiting area during this time of social distancing and stay at home orders. More
by haskve
Employees Worked With
Scott
