Luther Bloomington Acura Subaru - Service Center

Service my MDX My experience at Bloomington Acura was excellent. Very friendly service and was told in advance of the services they performed. Bryon has been my ser My experience at Bloomington Acura was excellent. Very friendly service and was told in advance of the services they performed. Bryon has been my service representative on other occasions and he’s always been very friendly and knowledgeable. More

Brake job clean surroundings. Service staff was professional. Loaner car process was okay. Took a little longer than would have liked to get approved and lea clean surroundings. Service staff was professional. Loaner car process was okay. Took a little longer than would have liked to get approved and leaving the dealer but it was fine. I don't like the topping off of the gas tank on the loaner. I only went 15 miles. I only used the loaner because I didn't want to stay at the dealership during the virus. What a hassle to top off the gas tank. Why don't you just charge a minimum of 1 gallon of gas and if they go over 25 - 30 miles just charge a $3 increment per every 25-30 miles. More

They are always very friendly and provide great service. We trust them 100% with our Acura maintenance and are good about letting us know of upcoming needs. We trust them 100% with our Acura maintenance and are good about letting us know of upcoming needs. More

great repairs I had several things done and all work was excellent as usual. I was always notified of progress several times. Will definitely be back next time ma I had several things done and all work was excellent as usual. I was always notified of progress several times. Will definitely be back next time maintenance is needed. More

They did the service well, but there seems to be confusion over who your service advisor is. I had two, and the one who did the most talking to me kept coming in to the reception area announcing my confusion over who your service advisor is. I had two, and the one who did the most talking to me kept coming in to the reception area announcing my name LOUDLY, even though she had just talked to me maybe 10 minutes ago! It's like they can't even connect a name to a face! Service okay, CUSTOMER service, terrible. More

Chad Conti is an integral part of the customer experience. He finishes the customer experience of buying a new car with business acumen and common sense. I would suggest a video of Chad for new S experience. He finishes the customer experience of buying a new car with business acumen and common sense. I would suggest a video of Chad for new Subaru owners to address their initial perplexing issues in getting through the “First Five Days” of ownership with a “Top Five “ most common questions asked about their new vehicle. Not to replace the “one on one” FaceTime session but to satisfy the top five nagging riddles on how to use the features of the new car the customer has just purchased. Thank you, Chad! More

Sales department was great although I never got my referral bonus for sending friends who bought SUV. Service department sucks. Took three trips to determine issue. referral bonus for sending friends who bought SUV. Service department sucks. Took three trips to determine issue. More