Luther Bloomington Acura Subaru - Service Center

Key stuck in ignition I had called a couple of times about my problem, and frankly, was unimpressed with the response (especially the second call.) Finally, I decided I had I had called a couple of times about my problem, and frankly, was unimpressed with the response (especially the second call.) Finally, I decided I had to bring the car in. That's when I encountered Jenn (for the appointment) and Tyler, the service writer. These two are gems! They were very helpful, concerned about getting me back on the road and far exceeded my expectations. 6 stars for Jenn and Tyler! More

In the past i have really enjoyed my experience here. This time i was less than imoressed when i picked up my car. The front end of my experience was truly very good. My car was going to be there all d This time i was less than imoressed when i picked up my car. The front end of my experience was truly very good. My car was going to be there all day and i was granted a loaner. Throughout the day i waited for an update. I got the call saying that everything was done and my car was ready. Due to changed hours, i was not able to pick my car up until the next day. I read through the report and it appears there were things that needed to be done that were not serviced. There was no communication regarding any of this. Also, in the past my car is washed and vacuumed. Neither of these were completed. More

Everyone was prompt and communicative. When an issue arose, it was resolved in a timely manner with good communication. I would highly recommend them for service. arose, it was resolved in a timely manner with good communication. I would highly recommend them for service. More

CustomerService was great but I felt paid alot of money (over $600) for work that was not noticeable different. I would probably not go back. (over $600) for work that was not noticeable different. I would probably not go back. More

Regular service 36,000 miles Very easy to schedule and super welcoming service department. I got a few text reminders. My wife got a loaner car and when the service was done, I Very easy to schedule and super welcoming service department. I got a few text reminders. My wife got a loaner car and when the service was done, I got an email and text message. On pick up again very courteous and car was washed on the outside. Very pleased with the service experience in every way! More

I appreciate the high level of service I received. Quite pricey for yesterday’s visit though for what turned out to be a simple fix. pricey for yesterday’s visit though for what turned out to be a simple fix. More

Prompt, courteous, and no upcharges. Making the appointment was easy. Checking in was simple. Communication was great. Results were what was hoped for; And, the price is what they told Making the appointment was easy. Checking in was simple. Communication was great. Results were what was hoped for; And, the price is what they told me. More

Efficient and smooth process. Service was completed in a timely manner. Outside of car was clean but inside of car was dirtier than when I dropped it off. Great service but way overpriced. timely manner. Outside of car was clean but inside of car was dirtier than when I dropped it off. Great service but way overpriced. More