Luther Bloomington Acura Subaru - Service Center

Routine maintenance visit Very friendly and quick service. Marisa, who took my maintenance request, was very engaging and wore a mask so I felt comfortable interacting with her Very friendly and quick service. Marisa, who took my maintenance request, was very engaging and wore a mask so I felt comfortable interacting with her. More

Practical Advice, Excellent Service I purchased my car from this dealership 15 years ago and they've provided the service all those years with a few exceptions. I trust them to help me p I purchased my car from this dealership 15 years ago and they've provided the service all those years with a few exceptions. I trust them to help me prioritize service and repairs. Lisa Mullenberg, Randy, and Alex helped me most recently. All of their employees are professional and friendly. More

Quick service and great communication Due to the virus, I did not want to wait in the lobby inside. One of the receptionists brought out chairs for several of us to sit outside. I like t Due to the virus, I did not want to wait in the lobby inside. One of the receptionists brought out chairs for several of us to sit outside. I like the way I am treated by all of the staff. I liked when Scott explained how to fix my punctured tire. The 24,000 mile maintainence was done quickly with good communication in the beginning, middle and end of the appointment,. More

Worst service and quality of work Worst service ever. Went to replace by brake rotors and they created a new problem for me. They damaged my rack and pinion. When I said i am getting s Worst service ever. Went to replace by brake rotors and they created a new problem for me. They damaged my rack and pinion. When I said i am getting some clicking noise when turning the steering after they have replaced the rotors, they just said everything was fine. I went to another dealership and they told me that my rack and pinion got damaged. Very poor treatment from alex anderson and randy.Will never ever go to this dealer again nor will recommned to any of my friends. More

great service, fixed the problem and even provided a loaner Excellent service from staff and mechanics identified and fixed the brake problem. All employees exceptionally professional and overall a pleasant ex Excellent service from staff and mechanics identified and fixed the brake problem. All employees exceptionally professional and overall a pleasant experience. Andrew Larson is service was very professional. More

Excellent Service! Tyler was both helpful and efficient to deal with. I was given a loaner car to use for the morning and my car was completed earlier than I anticipate Tyler was both helpful and efficient to deal with. I was given a loaner car to use for the morning and my car was completed earlier than I anticipated. Overall, I am a very satisfied customer. More

42,000 Mile Service Safety protocols were explained ahead of time and were followed at check-in and pickup. Work was completed on time. Car was sanitized a final time rig Safety protocols were explained ahead of time and were followed at check-in and pickup. Work was completed on time. Car was sanitized a final time right before pickup. I wish they were more generous with coupons as maintaining a car is expensive. More

Excellent service from Victor Mendoza. Very accommodating especially with old people like us who are technically challenged . Would prefer him next time to take care of me next time I bring my accommodating especially with old people like us who are technically challenged . Would prefer him next time to take care of me next time I bring my Forrester for service. Dr. Teodoro Elumba More

Just thanks I appreciated the respect from Victor that I was given on a recent concern with the recall. While waiting I noted that masks at this dealership were I appreciated the respect from Victor that I was given on a recent concern with the recall. While waiting I noted that masks at this dealership were worn and areas frequently cleaned. As someone who has health concerns, this was all truly appreciated. Thank you for fixing the recall and for helping me stay safe in your building. More

This went well! My first visit to the Acura dealer. I had taken my Acura to a different shop, and they were unable to find the problem. These guys found the simple pr My first visit to the Acura dealer. I had taken my Acura to a different shop, and they were unable to find the problem. These guys found the simple problem, fixed it quickly and helped me with other maintenance items that I needed. They even allowed me to use a loaner for the day. I felt confident in the services and the people, and will take my Acura back there again for sure! More