Luther Bloomington Acura Subaru - Service Center

Mike was prompt to help me. He contacted me about other issues. Then the crew double checked the battery and replaced it with no cost to me because it was under warranty. This saved me from a probable prob issues. Then the crew double checked the battery and replaced it with no cost to me because it was under warranty. This saved me from a probable problem in the future. More

Bloomington Acura Subaru is first class!! Tyler and Shawn Cain went above and beyond. This has been the best service I have received as a customer anywhere! Cain went above and beyond. This has been the best service I have received as a customer anywhere! More

Didn’t resolve issue and caused a new issue I needed to return for when I don’t have a lot of spare time to coordinate multiple visits return for when I don’t have a lot of spare time to coordinate multiple visits More

Great service! Staff was very friendly and prompt. I had a heated steering wheel put in my vehicle and had an oil change. I was given a nice loaner car. a heated steering wheel put in my vehicle and had an oil change. I was given a nice loaner car. More

This is about the service department. The service This is about the service department. The service advisor was attentive and tried to research my connectivity problem with the infotainment syst This is about the service department. The service advisor was attentive and tried to research my connectivity problem with the infotainment system on my 2020 RDX. The solution from Acura was to use a genuine Apple cord to connect. It did it work. I was skeptical of the solution because I have only used aftermarket cords from the start and had no problems until the last month or two. The dealer gets 4 stars for their service. The fifth is being withheld until the problem is fixed. I will be bringing the car in again this week. More

Britta and the team was amazing...above and beyond! Fabulous. Bought a used notice a few issues and they fixed it all no questions asked. I would buy from them again! Fabulous. Bought a used notice a few issues and they fixed it all no questions asked. I would buy from them again! More

Work was completed in the estimated time, waiting area felt clean and safe. They were ready at my appointment time and didn't make me wait to check in. Staff was helpful, friendly, courteous. felt clean and safe. They were ready at my appointment time and didn't make me wait to check in. Staff was helpful, friendly, courteous. More

My experience at Bloomington Subaru was excellent. The staff was very friendly, and knowledgeable. My car was done in a timely manner. Love my Subaru! staff was very friendly, and knowledgeable. My car was done in a timely manner. Love my Subaru! More

Great customer service, convenient as it gets but the actual service needs work. We've had to go back several times now for missed issues requested to be resolved. Convenience of service is irrelevant if actual service needs work. We've had to go back several times now for missed issues requested to be resolved. Convenience of service is irrelevant if you have to return for the same request/s more than once. I've owned Acura's for ~20 years now, excited to see them return to the sport tuned suspension and focus of performance. The brand needs it More

It’s Monday and we had an oil change scheduled for Friday. We just realized that we had only one lug but on the vehicle and the three of the lug nut studs had sheared off! Randy was able to get us in Friday. We just realized that we had only one lug but on the vehicle and the three of the lug nut studs had sheared off! Randy was able to get us in on Wednesday ahead of schedule and done the same day. Amazing service!!! More