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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.7
3,937 Reviews

3,937 Reviews of Luther Bloomington Acura Subaru - Service Center

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September 26, 2022

Great and fast service. The service team was courteous and communicated frequently with me as to the status of the service. More

by JWALK38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Jwalk38, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Bloomington Subaru as your first choice for service!

September 25, 2022

Professional, courteous, on time and awesome Service by all. Thank you! Keep up the great work! More

by PHILRATTAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Philrattai, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2022

Great service and reasonable price! I always do my car maintenance at Subaru service center. But one time it was fully booked so I went somewhere else to have my car checked and they to More

by parintorn.jh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan Pixley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Parintorn.jh, we strive for a high level of customer satisfaction in all aspects of our dealership, so in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 24, 2022

It’s clean, organized and professional. I did not have a long wait for an oil change. Good explanation of what was done and had one suggestion. Have tires rotated. More

by LJMJMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name but excellent
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Ljmjmar, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.

September 24, 2022

I like everything about the dealership except the ability to reach the switchboard on the phone. Several times over the past year, I've called, got one ring, then the line disconnected. Tried the same, mul More

by LJHAISTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2022

had to order a part. Once the part arrived a few days later, I was notified that it had arrived and that if I could come to the Service Center, they would install it righ More

by jerry.haumschild1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

They were able to fit me in for a tire rotation when I was there for another issue. More

by WOOLYRJH
Recommend Dealer
Yes
Employees Worked With
I do not remember names.
September 23, 2022

I was extremely disappointed in the assessment of my car, I spent 4k , and asked if there were any foreseeable big problems and within 6 months I had another 2k fix that should have been for seen. I sold my More

by KELLY.GR.WOLF
Recommend Dealer
No
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Luther Bloomington Acura Subaru responded

Thank you for taking the time and leaving this review. We can certainly understand the frustration that comes with vehicle repairs. Unfortunately 8 months is a long time and there is no way to predict what can/may happen in the future. We apologize for the added stress and wish nothing but the best for you and your family.

September 22, 2022

Willing to assist us in figuring out how to use our tire insurance plan to fix our rim. They worked with us to work through the issues and provide the best possible service. More

by cellazappia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

The staff were very accommodating and patient explaining everything that needed to be done to my vehicle for it’s 45,000 mile check up. A loaner car was given to me while my vehicle was being serviced. I al More

by STRICKER5404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Luther Bloomington Acura Subaru responded

Hi Stricker5404, thank you for taking the time to leave a review for us at Bloomington Subaru. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

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