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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.7
3,937 Reviews

3,937 Reviews of Luther Bloomington Acura Subaru - Service Center

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September 30, 2022

Always helpful and good service. I really like the waiting area, especially the outdoor deck. More

by doreen494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know who I worked with but it went fine.
Nov 10, 2022 -

Luther Bloomington Acura Subaru responded

Hi Doreen494, thank you so much for your positive comments about Bloomington Subaru! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2022

Very efficient and communicative. I understand staffing is low but our complimentary car wash was not complete. It looked like they wiped the front windshield and that’s it. More

by KAE.JULIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Luther Bloomington Acura Subaru responded

Kae.julie, we strive for a high level of customer satisfaction in all aspects of our dealership. Glad that Michael was an effective communicator throughout the service visit. However, I am very sorry to hear that your vehicle did not receive the complimentary car wash upon completion. There may have been miscommunication about washing the vehicle and accidentally missed. I will provide coaching to our team to ensure we are being more attentive with this as we are aware how important every little detail is. We appreciate you bringing this to our attention so we may address this on our end. Please let us know if you have any additional questions about services you received and thank you again for choosing Bloomington Subaru!

September 30, 2022

Good facility, helpful staff,perhaps too expensive for the services offered. Thanks a lot for this More

by rarehn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Luther Bloomington Acura Subaru responded

Rarehn, thank you for your high star rating. We're happy to see that your experience with us was excellent! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 30, 2022

Finished before time quoted. Very helpful and friendly. Reviewed what was done on my car. More

by CATHYROLLEFS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Cathyrollefs, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Bloomington Subaru as your first choice for service!

September 29, 2022

I really enjoy the atmosphere and the personalities of the associates who work at Luther Bloomington Suburu. More

by CALAN.HANZAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Baddeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Calan.hanzal, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

September 28, 2022

Always great service! From the mechanics to the service techs to our main contact when entering and exiting the building! Always exceptional service. I would highly recom More

by OLDHEN65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Oldhen65, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2022

I only needed a light bulb replaced so I appreciated a fast turnaround using the Express Service. More

by msrowe215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John L.
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 27, 2022

Great experience all around. Quick, Easy and Professional. The Trifecta!!! You will see us back again!! Thank you!! More

by pd65lark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrik Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Pd65lark, we strive for a high level of customer satisfaction in all aspects of our dealership so in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2022

Tom was professionally and friendly communicated all the necessary works. It was an excellent experience all around. More

by schan2047
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Baddeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Schan2047, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Bloomington Subaru as your first choice for service!

September 26, 2022

Service appointment: Excellent communication, courteous and helpful team and a smooth process. The work took less time than originally estimated; I was able to chill in the lounge area and enjoy a cup of c More

by TRENTCAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
SkyLynn Dunkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sorenson, Nhu Le
Nov 13, 2022 -

Luther Bloomington Acura Subaru responded

Trentcast, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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