Luther Bloomington Acura Subaru

We had a great experience at this dealer. Ford Williams was excellent to work with and it was a no pressure, personalized, and very informative experience. I could recommend this dealership without reserv was excellent to work with and it was a no pressure, personalized, and very informative experience. I could recommend this dealership without reservation and I found the pricing to be very fair. More

Had a very good experience at this dealership and will not hesitate to tell my friends how my husband and I were treated. I know Chad will continue to help us in understanding our new car. Must say, lo not hesitate to tell my friends how my husband and I were treated. I know Chad will continue to help us in understanding our new car. Must say, love to drive it. Ute K. Outlaw More

Peter responded to my Email inquiry about an Impreza. I contacted Subaru because I needed an all-wheel drive car. We corresponded, with him answering my questions promptly and patiently, until we arranged contacted Subaru because I needed an all-wheel drive car. We corresponded, with him answering my questions promptly and patiently, until we arranged for a convenient test drive. I did not feel comfortable in the Impreza (being used to driving a Ford Fusion)so he suggested the Legacy, surprising me with the excellent low gas consumption. He found a Legacy for me with the features and color I preferred and drove to another dealer to get it. He handled the whole transaction, including the USAA price, in a very efficient and friendly manner. He must be one of your star salesmen! More

We had heard good things about Bloomington Acura Subaru from other people who had purchased cars there. We found the same. Eddie Bittar was very good at discerning my wife's and my different concerns and from other people who had purchased cars there. We found the same. Eddie Bittar was very good at discerning my wife's and my different concerns and answered our questions so both of us could understand them. We had already researched the vehicle online and at a car show, so we knew what we wanted, but we wanted to work with a dealership that we could rely on, too, and we found that. More

I purchased 2 used cars from this dealer and couldn't be happier! I would highly recommend Mood as a salesperson! He is low pressure, super friendly, and has a great sense of humor! The best part of happier! I would highly recommend Mood as a salesperson! He is low pressure, super friendly, and has a great sense of humor! The best part of my experience was the minimal time spent. I've sat in dealerships for hours, and to me, that is the worst part of buying a vehicle. That didn't happen with this dealer. It was quick and easy! When I'm ready to buy again, I will visit Mood first! More

Trish Clancy worked hard to make my life very easy by arranging and organizing my transfer of leasing as smooth as I can imagine. It was completely painless from that point of view. I like the customer arranging and organizing my transfer of leasing as smooth as I can imagine. It was completely painless from that point of view. I like the customer service at Bllomington Subaru - from sales to service. Always been very satisfied and treated very well. I like it that I can always get a fresh cup of coffee. Only complain - cars are expensive, and it got worse this time. I therefore settle for something a little less than my wish - but good nonetheless. I wish they could offer a little more incentive for loyal customers. More

I worked with several other dealerships in the Twin Cities area and this dealership was head and tails superior in all aspects. I couldn't believe the difference in the different dealerships and how th Cities area and this dealership was head and tails superior in all aspects. I couldn't believe the difference in the different dealerships and how they treated their customers. I found Ford Williams to be very honest and professional. I always felt that I was appreciated and he wanted my business. More

This is my thrid Acura I've purchased or leased and every time you make the process as pain free as possible. Also I've enjoyed the quality of the product, which improves every year. time you make the process as pain free as possible. Also I've enjoyed the quality of the product, which improves every year. More

I have nothing but good things to say about Bloomington Acura/Subaru. I have purchased 4 cars from this dealer, 2 Subaru Outbacks, 1 Acura TL, and a Subaru Forester. For each new purchase the negotiation Acura/Subaru. I have purchased 4 cars from this dealer, 2 Subaru Outbacks, 1 Acura TL, and a Subaru Forester. For each new purchase the negotiation was fair and reasonable. I would classify the process as "no haggle." However, in each case I was prepared with dealer costs from Consumer Reports. The most recent purchase, the Forester, was made through the Costco program where I was shown the dealer price and cost sheet and was charged $250 over dealer cost (also verified with Consumer Reports). Both TJ and Trish were courteous and returned calles promptly. Both avoided the high pressure tactics common among other dealerships. Although I was offerred the usual add on warranties and post sale options when I declined the subject was promptly dropped. Neither salesperson was offended when it was clear that I was comparing prices and shopping for the best deal. I've read some bad reviews, but perhaps those persons just don't know how to talk respectfully with sales people and created a hostile atmosphere themselves. When I encounter a hostile sales environment at a car dealer I simply walk out. There are lots of alternatives. Service at Bloomington Acura/Subaru is great, although a bit pricey. All my new cars receive dealer service for major mileage points out until about 100k miles. I pay more, but I also am confident of the work done. I perform my own oil changes and minor service repairs. When my cars reach 100K miles and are well out of warranty I use cheaper sources that I trust. With Bloomington Acura/Subaru diagnosis are usually correct, the work is always done on time, there are evening service hours, and I've even received a loaner vehicle for an Acura factory recall repair that took a few days. A nice new Acura TSX, not dirty older car. The service techs explain the work to be done and even allow me to perform the minor parts of a significant repair milestone myself, deducting the items I perform from the bill. There have been a couple of occassions where a Subaru had a "check engine" light that was difficult to diagnose (pollution control sensor issues), and I could have been charged for the diagnosis but was not as there was not a clear indication of what was wrong. I thought that was generous. You may read other reviews that criticize both the new car buying process and the service, but frankly I think these people are cranks. The worst I can say is that they are a bit more expensive than usual. But the product and the services are great. More

This is the third car we've bought here. Their web site is a great starting point, the inventory is easy to use and gives a good idea of what's available. It's much better than other local dealers where y is a great starting point, the inventory is easy to use and gives a good idea of what's available. It's much better than other local dealers where you can't see the options on a vehicle. Tony provided the right amount of support and information. We never felt pressured and he was very helpful through the whole process. The price was right! Including the value of a 10 year old Outback that we traded in. The only area for improvement is the financing process. It just took too long considering we did an online application a day ahead. It should have been more of 'sign here and thank you very much'. More