Luther Bloomington Acura Subaru

I had a great experience shopping at Bloomington Acura Subaru and working with Dylan Duffy. He made a great effort to vet out what I really wanted, show me some alternatives to what I had in mind, was fle Subaru and working with Dylan Duffy. He made a great effort to vet out what I really wanted, show me some alternatives to what I had in mind, was flexible with pricing where he could be, and above all else was willing to work with me past closing rather than rush through the process. After my initial visit, test drive, and quotes I returned a few days later to finalize a sale on a 2014 Impreza Sport Limited and am thoroughly satisfied. Aside from the salesmanship and the shiny new ride, the finance department was able to setup a loan that matched what my bank was offering which was very competitive. Overall, I would definitely recommend shopping here. More

Nate was very thorough and articulate. The finance employee (Chris?) was too. Dylan was able to find a hard to find Impreza manual 2.0. Very satisfied. employee (Chris?) was too. Dylan was able to find a hard to find Impreza manual 2.0. Very satisfied. More

Dealership itself was fine. Kind of bummed out at the low offer for my trade - but was able to get a slightly better price after some bargaining. Car was exactly as expected. Acura itself took a long time to offer for my trade - but was able to get a slightly better price after some bargaining. Car was exactly as expected. Acura itself took a long time to deliver the car which was not this dealer's fault. Dealership seemed like it needed an update building-wise but heard they are having a remodel. The receptionists were very kind. Price of car was "ok" since there was really no going down on price- was new model vehicle- MDX 2014. More

Eddie and Bloomington Subaru were recommended to me by a friend and she was absolutelly correct. Eddie and Kris made the process smooth, fun, quick and fairly painless!! My new 2014 Subaru Outback is a drea friend and she was absolutelly correct. Eddie and Kris made the process smooth, fun, quick and fairly painless!! My new 2014 Subaru Outback is a dream car! More

Yesterday I bought an Acura MDX from salesman Dylan Duffy. In addition I have been a Bloomington Acura customer for many years, just having purchased my 5 th acura. My past experience has been " grand" Duffy. In addition I have been a Bloomington Acura customer for many years, just having purchased my 5 th acura. My past experience has been " grand". The reason I rate Bloomington Acura and now Dylan Duffy so highly is that Dylan responded right away to my internet request. I found him personable and knowledgeable about the cars. He was not high pressure and treated me with respect. He spent time educating me about the car in an interesting way that made me want to find out more about it. He made himself available every time I had a question and created an atmosphere of ease. He spent as much time as I needed orienting me to the specifics of the car, of which there are many, and has offered to take it in steps so that I can absorb the many details.. My experience couldn't have been better and I know my relationship with Dylan and Acura service will continue to be great. Dylan should be recommended as an example of how to provide a good experience for customers and how to sell cars in a way that keeps someone like me coming back to buy car after car. I will definitely turn to him for any issues that I might have and for the purchase of cars in the future. Thank you, Kate Perry More

What an excellent experience. Dylan Duffy answered my questions and concerns and made the new car buying process quite easy! I had a bad experience at Morrie's in Minnetoka and looked for a new place to questions and concerns and made the new car buying process quite easy! I had a bad experience at Morrie's in Minnetoka and looked for a new place to go. Luther Bloomington Acura Subaru will be my go to dealership now and into the future. Thank you for helping me and not just pushing me through the process. Very much appreciated. More

As a returning customer to Bloomington Acura, and loyal Acura fun (have owned 7 Acuras in the last 10+ years) I didn't feel the customer service and quality of work were not up-to-par with the excellent Acura fun (have owned 7 Acuras in the last 10+ years) I didn't feel the customer service and quality of work were not up-to-par with the excellent treatment I've always received from Acura and from this dealership. It took several days to have my car detailed and clean to look like a brand new car. Additionally the process of getting some accessories for my new vehicle was not as smooth as I was led to believe. More

Peter Kirby was knowledgeable, friendly, and efficient. There was no pressure to buy and ample invitation to browse. Studies show that women tend to be taken less seriously than men when purchasing cars, b There was no pressure to buy and ample invitation to browse. Studies show that women tend to be taken less seriously than men when purchasing cars, but this clearly was not the case with Peter. He respected that I had done my homework and found the car I wanted. It was an excellent experience and I appreciated the follow up call from Peter several days after the purchase.Bloomington Subaru places a premium on customer care and satisfaction. More

The morning of October 15th, I was hit by a school bus while sitting at a stop sign in front of my home. My 2002 Honda Civic was totaled. The prior week on Sunday October 6th my sister's son in Omaha NE while sitting at a stop sign in front of my home. My 2002 Honda Civic was totaled. The prior week on Sunday October 6th my sister's son in Omaha NE was hit and run on his motor cycle 2 blocks from his home. My 86 year father was also in an Omaha hospital fighting a serious infection. I had hoped to go to Omaha to be with my family before my accident. My plans changed quickly! When I notified my sister of my accident, she advised me to look into the Subaru Impreza because they were safe vehicles and AWD. I did test drive one but found out they were in high demand, so immediate inventory was low. Then my sister encouraged me to check out the Subaru Legacy because she has wanted one for years. I took steps to help me decide whether I wanted another Honda Civic or to pursue what was possible with the Subaru. I found that Bloomington Acura Subaru had the larger inventory. I had sent an email to several locations for a quote and Dylan Duffy was the most immediate responsive to my request! Dylan has a way of capturing your attention, he’s genuine and direct. After a short phone conversation, I made a visit the evening of Friday Oct 18th. My 1st encounter was with the receptionist and she was very helpful in having Noah meet with me while I waited for Dylan Duffy. Dylan and I made plans to meet Saturday morning when you open at 8:30am. I spent the day and by 6pm that night, I had my car. I was pleased with my experience from the beginning to the end. Noah, Dylan and Byron were very gracious, personable and professional. They worked with me and helped me in a tough situation. Under these circumstances was not how I had planned to purchase my next new car. Noah & Dylan were kind, very supportive and helpful. For the close of my day Dylan even took time from his family and helped me pare my phone and understand the dash options while his wife was waiting in the parking lot for him! Thank you for the special experience and excellent customer service and your acts of kindness in a tough situation! You all earned my trust and I felt cared for! Sincerely, Julie K. Bichel More