Luther Bloomington Acura Subaru

As a returning customer to Bloomington Acura, and loyal Acura fun (have owned 7 Acuras in the last 10+ years) I didn't feel the customer service and quality of work were not up-to-par with the excellent Acura fun (have owned 7 Acuras in the last 10+ years) I didn't feel the customer service and quality of work were not up-to-par with the excellent treatment I've always received from Acura and from this dealership. It took several days to have my car detailed and clean to look like a brand new car. Additionally the process of getting some accessories for my new vehicle was not as smooth as I was led to believe. More

What an excellent experience. Dylan Duffy answered my questions and concerns and made the new car buying process quite easy! I had a bad experience at Morrie's in Minnetoka and looked for a new place to questions and concerns and made the new car buying process quite easy! I had a bad experience at Morrie's in Minnetoka and looked for a new place to go. Luther Bloomington Acura Subaru will be my go to dealership now and into the future. Thank you for helping me and not just pushing me through the process. Very much appreciated. More

Peter Kirby was knowledgeable, friendly, and efficient. There was no pressure to buy and ample invitation to browse. Studies show that women tend to be taken less seriously than men when purchasing cars, b There was no pressure to buy and ample invitation to browse. Studies show that women tend to be taken less seriously than men when purchasing cars, but this clearly was not the case with Peter. He respected that I had done my homework and found the car I wanted. It was an excellent experience and I appreciated the follow up call from Peter several days after the purchase.Bloomington Subaru places a premium on customer care and satisfaction. More

The morning of October 15th, I was hit by a school bus while sitting at a stop sign in front of my home. My 2002 Honda Civic was totaled. The prior week on Sunday October 6th my sister's son in Omaha NE while sitting at a stop sign in front of my home. My 2002 Honda Civic was totaled. The prior week on Sunday October 6th my sister's son in Omaha NE was hit and run on his motor cycle 2 blocks from his home. My 86 year father was also in an Omaha hospital fighting a serious infection. I had hoped to go to Omaha to be with my family before my accident. My plans changed quickly! When I notified my sister of my accident, she advised me to look into the Subaru Impreza because they were safe vehicles and AWD. I did test drive one but found out they were in high demand, so immediate inventory was low. Then my sister encouraged me to check out the Subaru Legacy because she has wanted one for years. I took steps to help me decide whether I wanted another Honda Civic or to pursue what was possible with the Subaru. I found that Bloomington Acura Subaru had the larger inventory. I had sent an email to several locations for a quote and Dylan Duffy was the most immediate responsive to my request! Dylan has a way of capturing your attention, he’s genuine and direct. After a short phone conversation, I made a visit the evening of Friday Oct 18th. My 1st encounter was with the receptionist and she was very helpful in having Noah meet with me while I waited for Dylan Duffy. Dylan and I made plans to meet Saturday morning when you open at 8:30am. I spent the day and by 6pm that night, I had my car. I was pleased with my experience from the beginning to the end. Noah, Dylan and Byron were very gracious, personable and professional. They worked with me and helped me in a tough situation. Under these circumstances was not how I had planned to purchase my next new car. Noah & Dylan were kind, very supportive and helpful. For the close of my day Dylan even took time from his family and helped me pare my phone and understand the dash options while his wife was waiting in the parking lot for him! Thank you for the special experience and excellent customer service and your acts of kindness in a tough situation! You all earned my trust and I felt cared for! Sincerely, Julie K. Bichel More

I was very pleased with the service I received at Bloomington Acura, especially my experience with the Sales Person Eddie Bittar. He was thorough, helpful and made the entire car purchase process sm Bloomington Acura, especially my experience with the Sales Person Eddie Bittar. He was thorough, helpful and made the entire car purchase process smooth and stress free. More

Bloomington Acura assisted us in getting out of our lease on our 2011 MDX early without losing our shorts. This is the 3rd Acura we purchased through B Acura within 3 years. I would highly recommend asking f on our 2011 MDX early without losing our shorts. This is the 3rd Acura we purchased through B Acura within 3 years. I would highly recommend asking for Mory. He has a logical approach to buying cars and is always looking out for his customers. He always finds a way to get us the vehicle we want within our budget. We just bought a 2014 Acura RLX and couldn't be happier with price, service and fit and finish of the vehicle as well as the overall drive. More

This is our fourth TL and our experience at Luther Group-Bloomington Acura is always outstanding, both sales and service. Anatoliy Kamenov is a great customer service person, thorough and professiona Group-Bloomington Acura is always outstanding, both sales and service. Anatoliy Kamenov is a great customer service person, thorough and professional in all aspects. Loved working with him. Thank you to all at Bloom Acura for a smooth transition to our new 2013 TL. More

The experience was totally professional. The staff was helpful from the moment we entered the dealership (it demeans a dealership as conscientious as this one to call it a "store") and has continued since helpful from the moment we entered the dealership (it demeans a dealership as conscientious as this one to call it a "store") and has continued since our purchase. And they are knowledgeable; our salesperson, Bronwyn, worked as a designer for one of the Detroit big three after her graduation from one of the US's most prestigious technical universities, If you want courteous and assistance in the acquisition of a new vehicle, this is the place to go. You definitely will not deal with anyone who is a refugee from the nearest sports bar, as so many sales people elsewhere appear to be! More

My husband and I had a very pleasant experience buying our new Acura MDX. Shirl showed us all the available vehicles and Noah worked with us on the price. When I picked up our MDX, Mory assisted Shirl in our new Acura MDX. Shirl showed us all the available vehicles and Noah worked with us on the price. When I picked up our MDX, Mory assisted Shirl in explaining all the many features & set up the Bluetooth right away. I drove away with the confidence to use all the various options available. More