Luther Bloomington Acura Subaru

I want of a new vehicle and had my eye on the RDX. Since I have been a customer there for over 12 years I asked Randy (service dept) who should I go see since I trusted him. He referred me to Amy Anderson. I have been a customer there for over 12 years I asked Randy (service dept) who should I go see since I trusted him. He referred me to Amy Anderson. I purchased the RDX the same day and since it was just taken off the truck I had to wait a couple of days. I was disappointed in how much they gave me for my vehicle but it did have over 200,000 miles on it and yes it was an acura. Over the next couple of days I added some extras to the vehicle and spoke with Amy everyday. If she wasn't available when I called she called me back promptly. I was suppose to pick up the vehicle on Thursday morning at 9:00, but since we were going to get bad weather I called on Wednesday and asked if we could close on the vehicle that day. Amy was off that day and another employe called Amy and she was willing to come in on her day off. That just tells you she takes her job seriously and goes out of her way to please her customers. Also, being I was picking it up a day earlier they didn't think they would get everything done on the vehicle that needed to be done, in which I was fine with as I was picking it up earlier. I arrived around 5 p.m. to close on the vehicle and Amy was there waiting. I drove off with my new vehicle about 2 hours later completely understand what everything did inside and out. I couldn't ask for better service from anyone that I dealt with from the receptionist, to the finance advisor and especially AMY ANDERSON!!!! Thank you so much!!! More

Had open recall on my Subaru Legacy. Called to make a service appt to apply a coating on the rear brakes (recall). The recall notice said it would take 20 min to an hour to do. Bloomington Subaru said I service appt to apply a coating on the rear brakes (recall). The recall notice said it would take 20 min to an hour to do. Bloomington Subaru said I had to drop off the car because the "coating needed 6-7 hours to dry". Bullsh-t. So I called Walter Subaru in Burnsville, they said it would take 30 min-1 hr, drove in an hour later, I was in and out in 17 min. A nice Walter Subaru employee explained the coating was Propane based, so it dried very quickly. I will never do any service at Bloomington Acura Subaru. More

Dylan is a GREAT person to work with. I HIGHLY recommend talking to him for a Subaru. He knows his cars and is a very fun person too. I love my new Outback and he found it in a color I wanted too!! talking to him for a Subaru. He knows his cars and is a very fun person too. I love my new Outback and he found it in a color I wanted too!! More

Great experience. A fair price for a good car. The staff was easy to work with and not pushy. I would recommend Bloomington Acura Subaru to anyone. staff was easy to work with and not pushy. I would recommend Bloomington Acura Subaru to anyone. More

I had a great experience shopping at Bloomington Acura Subaru and working with Dylan Duffy. He made a great effort to vet out what I really wanted, show me some alternatives to what I had in mind, was fle Subaru and working with Dylan Duffy. He made a great effort to vet out what I really wanted, show me some alternatives to what I had in mind, was flexible with pricing where he could be, and above all else was willing to work with me past closing rather than rush through the process. After my initial visit, test drive, and quotes I returned a few days later to finalize a sale on a 2014 Impreza Sport Limited and am thoroughly satisfied. Aside from the salesmanship and the shiny new ride, the finance department was able to setup a loan that matched what my bank was offering which was very competitive. Overall, I would definitely recommend shopping here. More

Nate was very thorough and articulate. The finance employee (Chris?) was too. Dylan was able to find a hard to find Impreza manual 2.0. Very satisfied. employee (Chris?) was too. Dylan was able to find a hard to find Impreza manual 2.0. Very satisfied. More

Dealership itself was fine. Kind of bummed out at the low offer for my trade - but was able to get a slightly better price after some bargaining. Car was exactly as expected. Acura itself took a long time to offer for my trade - but was able to get a slightly better price after some bargaining. Car was exactly as expected. Acura itself took a long time to deliver the car which was not this dealer's fault. Dealership seemed like it needed an update building-wise but heard they are having a remodel. The receptionists were very kind. Price of car was "ok" since there was really no going down on price- was new model vehicle- MDX 2014. More

Eddie and Bloomington Subaru were recommended to me by a friend and she was absolutelly correct. Eddie and Kris made the process smooth, fun, quick and fairly painless!! My new 2014 Subaru Outback is a drea friend and she was absolutelly correct. Eddie and Kris made the process smooth, fun, quick and fairly painless!! My new 2014 Subaru Outback is a dream car! More

Yesterday I bought an Acura MDX from salesman Dylan Duffy. In addition I have been a Bloomington Acura customer for many years, just having purchased my 5 th acura. My past experience has been " grand" Duffy. In addition I have been a Bloomington Acura customer for many years, just having purchased my 5 th acura. My past experience has been " grand". The reason I rate Bloomington Acura and now Dylan Duffy so highly is that Dylan responded right away to my internet request. I found him personable and knowledgeable about the cars. He was not high pressure and treated me with respect. He spent time educating me about the car in an interesting way that made me want to find out more about it. He made himself available every time I had a question and created an atmosphere of ease. He spent as much time as I needed orienting me to the specifics of the car, of which there are many, and has offered to take it in steps so that I can absorb the many details.. My experience couldn't have been better and I know my relationship with Dylan and Acura service will continue to be great. Dylan should be recommended as an example of how to provide a good experience for customers and how to sell cars in a way that keeps someone like me coming back to buy car after car. I will definitely turn to him for any issues that I might have and for the purchase of cars in the future. Thank you, Kate Perry More

As a returning customer to Bloomington Acura, and loyal Acura fun (have owned 7 Acuras in the last 10+ years) I didn't feel the customer service and quality of work were not up-to-par with the excellent Acura fun (have owned 7 Acuras in the last 10+ years) I didn't feel the customer service and quality of work were not up-to-par with the excellent treatment I've always received from Acura and from this dealership. It took several days to have my car detailed and clean to look like a brand new car. Additionally the process of getting some accessories for my new vehicle was not as smooth as I was led to believe. More