Luther Bloomington Acura Subaru

Buying a New Subaru Impreza We spent around two months searching online visiting other dealerships looking for a new Subaru Impreza for our family. I began pricing between betwee We spent around two months searching online visiting other dealerships looking for a new Subaru Impreza for our family. I began pricing between between this dealership and St. Cloud's. We worked with Peter Kirby from their online team and he was able to help us get the best pricing we could get, a fair trade in price, and efficient service. During the entire process, any time we had a question (mainly through email) he responded within a day of the initial query. He answered questions above and beyond the car we were specifically shopping for, and if he could not answer a specific question, pointed us in the direction of a resource we could use. Outside of our specific sales person, we had helpful, and encouraging emails from other support staff at Subaru as well. While attentive they were able to keep their interactions helpful rather than pushy. I would greatly recommend working with this dealership! More

Leasing a new 2015 RDX Just leased a 2015 RDX for my wife - it was a surprise gift for her birthday. Ross was great to work with and provided excellent customer service. He Just leased a 2015 RDX for my wife - it was a surprise gift for her birthday. Ross was great to work with and provided excellent customer service. He was extremely accomodating and helpful, ensuring the car was ready on time and allow me to truly surprise my wife with her birthday gift! More

No stress car purchase I bought my first RDX. The experience was very pleasant. Edward was great to work with. He was attentive to our needs. He put together a fair trade I bought my first RDX. The experience was very pleasant. Edward was great to work with. He was attentive to our needs. He put together a fair trade for our other vehicles. He made sure I could understand the basic operation of the vehicle before we left the lot. He helped to set up my phone and garage door opener. He kept us up to date as needed. He followed up in case I had questions after the sale. Bryan made the paperwork go smoothly. The service waiting area with its TVs, computer stations and free refreshments looked like a place I could comfortably wait for service in the future. More

Love Bloomington Acura and my New (2nd) MDX I just purchased my second MDX in 5 years from Edward at Bloomington Acura. I did shop other makes of cars but kept coming back to the MDX. I am marri I just purchased my second MDX in 5 years from Edward at Bloomington Acura. I did shop other makes of cars but kept coming back to the MDX. I am married but do my own car shopping and have always been treated with respect when coming to the dealership whether to buy or just for service. They always go above and beyond what I would expect. I have owned BMW before and there service and sales were far below what I receive at Bloomington Acura. As for my MDX I was hesitant about buying another because of the reviews of the split screen. Edward went through every detail of the car and when I left I was ready to take advantage of all the options in the vehicle. I have to say I LOVE the split screen. There are two screens in the car and the one shows you information you have chosen and the other is for choosing your settings and information. I don't know how it could be made more simple. I would be leary of having a vehicle that tried to put all of this in one screen, I dont know how they could do it without it be confusing and a distraction from driving. If you are in the market for a SUV you need to check out the MDX. I bought it because of recommendations from friends and have convinced others to buy it because of my great experience. More

2015 Forester This dealership was a great help when I was searching for a new forester. This dealership was very fast at getting back to me when I had questions. This dealership was a great help when I was searching for a new forester. This dealership was very fast at getting back to me when I had questions. I feel that they went out of their way to make sure that I was satisfied with my purchase. More

I had a great experience, friendly, fast, purchase. I had a really great experience buying my SUV from Bloomington Acura/Suburu. My salesman Kyle was very friendly and knowledgeable, and I was able to s I had a really great experience buying my SUV from Bloomington Acura/Suburu. My salesman Kyle was very friendly and knowledgeable, and I was able to speak with him, take a test drive, and purchase the vehicle I wanted as fast or as slow as I wanted. Highly recommend Kyle, and this dealership!! Thanks again!! More

Great new car sales experience I have purchased two MDX's over the last several years. The last one I still have (2012). My bride just purchased a 2015 RDX. All three purchases were I have purchased two MDX's over the last several years. The last one I still have (2012). My bride just purchased a 2015 RDX. All three purchases were from the same sales person, Anatoliy K. Another great experience. She had tears in her eyes and gave him a big hug. More

Great experience :) I looked for my first car and just got the new Subaru Impreza sedan from Subaru Bloomington. Very good price, friendly staff, no pressure environm I looked for my first car and just got the new Subaru Impreza sedan from Subaru Bloomington. Very good price, friendly staff, no pressure environment, great experience ! More

Poor Customer Service From the moment I walked through the door till the moment I walked out I felt unwelcomed. We came in the show room full of unencumbered employees and From the moment I walked through the door till the moment I walked out I felt unwelcomed. We came in the show room full of unencumbered employees and were not greeted by one. We stepped up to help desk to be told that "our dealers do not approach" "they wait for you to approach them" Her tone was very disrespectful. *I should state that I have had work done at this dealers service department, and it was Top Notch! That is why I stayed. We were told to walk around the corner. The used and new sales departments were not clearly marked. The sales floor was unappealing. The dealer that I worked with took 5 or more phone calls while we were working with him, one time I believe he said that he needed to take this call. At one point he answered his phone as I was asking a question. I felt completely unwelcomed and decided to take my business elsewhere. I will make sure to tell friends and family to stay clear of this dealership. More

New RDX Purchase Overall the process for purchasing a new car was very easy. The quote for my old car was very good, which was a key factor in deciding to go with Blo Overall the process for purchasing a new car was very easy. The quote for my old car was very good, which was a key factor in deciding to go with Bloomington Acura. The sales person was not pushy and did a very nice job of making sure the price of the car and all the additional items I purchased were spelled out and I clearly understood how the final price of the vehicle was determined. I financed through the dealer and that process was very easy. I was asked a few times to buy an additional extended warranty. More