Luther Bloomington Acura Subaru

Excellent experience We bought our second vehicle from this dealership and cannot be more pleased with our experience. We bought our first car two years ago and had a rea We bought our second vehicle from this dealership and cannot be more pleased with our experience. We bought our first car two years ago and had a really good experience. We have also used their car service. We bought our second vehicle, an SUV last month from the same sales person because we were so satisfied with this dealership, and especially Tony Russell who was our sales representative. We never thought that we would be writing about how much we trust our car sales representative, but here we are saying it for a second time. Tony was great about getting us the information we wanted, follow up and our car came sooner than we expected with very few miles on it. Our finance representative was good too and the dealership gave us a better finance package than our credit union. Overall a great experience and we're glad to find a dealership that we could trust, with staff who are so professional and knowledgeable. More

Everything they promised and more!! Wow I love these guys! They promised me my hard to find 2016 World Rally Blue STI with all the options I wanted, none I didn't, and they delivered it Wow I love these guys! They promised me my hard to find 2016 World Rally Blue STI with all the options I wanted, none I didn't, and they delivered it early with only 5 miles on it. It does not get any better than that. My salesman Jake Dunham did a great job the whole way. He informed me of all the key dates such as build date, ship date,... Kyle and Dylan did a great job with the financing. Overall I can't say enough great things.These guys are outstanding. More

Great sales experience I bought a 2016 Outback from Anatoliy Kamenov. He was respectful and patient with our questions and took time to understand our needs. Even though we I bought a 2016 Outback from Anatoliy Kamenov. He was respectful and patient with our questions and took time to understand our needs. Even though we came to him with a fixed price on the car through a Subaru VIP program, I never felt that Anatoliy was trying to upsell us or rush to work with other clients, which was very appreciated. I look forward to our next opportunity to work with Anatoliy. In finance, I worked with Kyle Nenovich who completed the final sale. I wasn't planning to purchase any protection options. Kyle walked through the options quickly but did a good job explaining their benefits. He offered me a good deal on some packages. I ended up buying most of them and am happy with the extra peace of mind. More

Positive in every respect We purchased Forester with the low key help of Nathan King. Easy to talk from, no pressure. He provided all the data I needed to make the right dec We purchased Forester with the low key help of Nathan King. Easy to talk from, no pressure. He provided all the data I needed to make the right decisions. More

Great Experience Edward has done a wonderful job of putting my goals first. Very smooth process working with the team in Bloomington. I would definitely recommend to Edward has done a wonderful job of putting my goals first. Very smooth process working with the team in Bloomington. I would definitely recommend to family and friends. More

Justine was great to work with We purchased our new Subaru Outback from Justine Melchior. She was great to work with and extremely helpful through every step of the process. I would We purchased our new Subaru Outback from Justine Melchior. She was great to work with and extremely helpful through every step of the process. I would highly recommend Bloomington Acura Subaru. More

Good job all around My experience with Jake (sales) and the finance guys/closers was positive in all regards. Jake was more low key than overly aggressive-a good thing. My experience with Jake (sales) and the finance guys/closers was positive in all regards. Jake was more low key than overly aggressive-a good thing. He was more interested in explaining pros and cons of the cars and helping me make the buying decision. Knew his stuff and did a good job in presenting the vehicles. Finance staff were competent and easy to work with. Subarus can pretty well sell themselves but the staff made the decision easy. More

Amazing Sales Person We purchased our first new car at Luther Bloomington Subaru. I spent many months researching the Outback. I did not need anyone to "sell" me on the We purchased our first new car at Luther Bloomington Subaru. I spent many months researching the Outback. I did not need anyone to "sell" me on the car. I just wanted to have a conversation with someone that could answer the questions I had and give me the best price available. I literally talked to all dealerships within 100 miles of my home. Justine Melchior was the only sales person that did not pressure me into making a purchase before I was ready. She was always helpful, answered any questions we had and made purchasing a new car stress free! We drove an extra 30 miles to make the purchase from Justine. We were also very happy with Bryon Fagen who helped us with the finance paperwork. We highly recommend both Justine and Byron. More

Brings shame to the SUBARU name Worst place ever! I own a 2008 Subaru Legacy GT and brought my car there for regualr oil changes. The first time they screwed up and gave me regular ( Worst place ever! I own a 2008 Subaru Legacy GT and brought my car there for regualr oil changes. The first time they screwed up and gave me regular (5w 30) oil instead of Full Synthetic. The mechanic was being a jerk and told me my car would be fine but that's beyond the point. The next few times they kept telling me I had multiple oil leaks that required attention. I took my car to my family mechanic to check this out and no oil leaks were to be found. My mechanic lifted my car up on the riser and we looked all over for an oil leak, it must've been an imaginary leak. Even the manager their will try and use your own words against you. Terrible! They really know how to treat their loyal customers like crap. Thanks for nothing. More

Edward is the BEST Acura salesman, ever! He is polite, knowledgeable, respectful, supportive......and truly cares about his customers. Thank you for a wonderful Acura e Acura salesman, ever! He is polite, knowledgeable, respectful, supportive......and truly cares about his customers. Thank you for a wonderful Acura experience. More