Luther Bloomington Acura Subaru

Friendly staff We wish our sales person was more informative. He didn’t offer too much info...we felt we had to ask questions for any info. Finance person very eff We wish our sales person was more informative. He didn’t offer too much info...we felt we had to ask questions for any info. Finance person very efficient and friendly. More

Fast and Thorough presale inspection I brought a car in for a presale inspection because of a vibration I felt in the test drive. I called right after service hours ended and they got me I brought a car in for a presale inspection because of a vibration I felt in the test drive. I called right after service hours ended and they got me in the next day. In one hour they diagnosed a series of issues that would have made buying the car a mistake. They saved me a lot of money and headaches. More

No communication between manger md technician Manger never related the situation of my car problem to the technician, so three hours were wasted when the problem could have been fixed in 10 mins. Manger never related the situation of my car problem to the technician, so three hours were wasted when the problem could have been fixed in 10 mins. Waste of time and money. More

Routine maintenance Appropriately reviewed my last visit as to not oversell services. Timeframe was about an hour. Love that I don't need an appointment. I don't know t Appropriately reviewed my last visit as to not oversell services. Timeframe was about an hour. Love that I don't need an appointment. I don't know the difference between the service and accelerated service. More

Helpful Employees I went in to get an oil change and a horn fixed. Of course with the full inspection other things were found which needed repair and I wasn’t sure I wa I went in to get an oil change and a horn fixed. Of course with the full inspection other things were found which needed repair and I wasn’t sure I wanted them done at the dealership or not. When said go ahead and do some of the repairs but then called late at night to leave a message to say please don’t do a couple of them the employee called in the morning reporting the technician had arrived early and already completed the repairs, but he would be sure to split the cost for me. He ended up not charging me parts only for 2 repairs and even though they were very minor I was grateful. I got a “loaner car” while the repairs were done, and the repairs were timely. This Subaru is so busy, but always has great employees! only complaint was my steering wheel may have been scratched when they fixed the horn, and the reception/Call in number person is not friendly. More

Oil Change service The tech detected a low battary and manged to replace it free of charge without any hesitation because the battery was under warrenty. The service rep The tech detected a low battary and manged to replace it free of charge without any hesitation because the battery was under warrenty. The service rep, Victoria, was also very friendly. More

Top Service and Great Personnel We mainly worked with Bronwyn and she was absolutely great. She helped us find the perfect vehicle for us and was willing to help us with all of our q We mainly worked with Bronwyn and she was absolutely great. She helped us find the perfect vehicle for us and was willing to help us with all of our questions and needs. I would 100% recommend Bronwyn and this dealership! More

Great car shopping experience Thank you Trish Clancy for your expertise about the different cars that Subaru makes. You were very nice and friendly, which made it easy to decide o Thank you Trish Clancy for your expertise about the different cars that Subaru makes. You were very nice and friendly, which made it easy to decide on what car, and you have a lot of knowledge on the car, and different buttons, etc. I asked many questions via phone or email and you were always able to answer my questions. I am very happy with my car! I love the color and get many compliments! I highly recommend you and your dealership! Thank you Trish! More

Great experience with you! Thank you Brownwyn for your very professional manner, helping us choose the right car and teaching about all those “newfangled” buttons! We appreciat Thank you Brownwyn for your very professional manner, helping us choose the right car and teaching about all those “newfangled” buttons! We appreciate the coordination of your team. More