Luther Bloomington Acura Subaru

Emissions and transmission light came on Alex and team did an excellent job fixing the issues. The communication on price, issues and future consideration on additional fix was well explained Alex and team did an excellent job fixing the issues. The communication on price, issues and future consideration on additional fix was well explained and was not pushy. More

Fantastic customer service Checked in with Anthony very personal articulate and responsive to my needs, I was short on time. Other staff brought me coffee felt pampered relaxing Checked in with Anthony very personal articulate and responsive to my needs, I was short on time. Other staff brought me coffee felt pampered relaxing waiting room More

Pleased again I continue to be pleased with their service. I believe it was the first time I’ve used the accelerated service and UCSB highly recommend it. I was kep I continue to be pleased with their service. I believe it was the first time I’ve used the accelerated service and UCSB highly recommend it. I was kept abreast of their progress and any additional work that might need to be gone. And because I have mobility issues they even offered to bring the car to the door when it was finished. More

Friendly & Efficient Service department had been great! Each time I visit - service has been quick and efficient. I am kept informed during the process and feel that they Service department had been great! Each time I visit - service has been quick and efficient. I am kept informed during the process and feel that they value my patronage. More

Courteous and helpful. I was contacted right away by Ross. He was more than helpful speaking to my husband. And he got me a car that had all the options I was looking for. I was contacted right away by Ross. He was more than helpful speaking to my husband. And he got me a car that had all the options I was looking for. More

Oil consumption check The test was explained well and what I should do in the future if the oil light comes on. Car was washed at the end. The test was explained well and what I should do in the future if the oil light comes on. Car was washed at the end. More

Wasted appointment lost half day and did not need to happen. Last week during express tune was one quart low after only 2000 miles. Was instructed to bring in CA add soon as possible for a repair. Once there I w Last week during express tune was one quart low after only 2000 miles. Was instructed to bring in CA add soon as possible for a repair. Once there I was told that Subaru would not do the repair and was told I needed to start a burn test. I pointed out this process could have been set up last week during my oil change. They had no idea why I was given the information before and this burn test was required to comply with the warrant. As a result I wasted half a day because the correct process was not started during earlier oil change. More

oil change/brake fluid/belt Quick service. I believe they have good quality, cleanliness, great waiting area amenities. I have taken to Foresters there for years, an their service team is alway I believe they have good quality, cleanliness, great waiting area amenities. I have taken to Foresters there for years, an their service team is always polite and efficient. (And Anthony is an amazing asset! He always remembers me...and from what I hear, others as well. It's too bad he is moving! San Diego is lucky!) More

Maintainance visit Well explained course of findings with efficiency. My expectations of service in the express lane were carried out in great fashion. This has been Well explained course of findings with efficiency. My expectations of service in the express lane were carried out in great fashion. This has been another visit of quality. More