Luther Bloomington Acura Subaru

Friendly staff, service model lacking The staff is very nice, patient and calm. They explained things slowly but efficiently. I don’t like the Accelerated Serivce model, it is more helpful The staff is very nice, patient and calm. They explained things slowly but efficiently. I don’t like the Accelerated Serivce model, it is more helpful for me to make an appointment and there was a back up with the car wash so I didn’t get to have my car cleaned which was disappointing. More

Great people. Great service. I’m always well cared for at BAS. They have my car’s best interest in mind. The service staff is friendly, helpful and they do a great job of explaini I’m always well cared for at BAS. They have my car’s best interest in mind. The service staff is friendly, helpful and they do a great job of explaining the service call. More

Excellent service Nate King is very detailed and catered to my needs. I am very pleased with his service. He is informative, but not pushy. He is knowledgeable and make Nate King is very detailed and catered to my needs. I am very pleased with his service. He is informative, but not pushy. He is knowledgeable and makes sure to get you the correct information. I would definitely recommend going to him with any questions. More

Good work Nice visit. Friendly staff and quick service. I’ll be back... prices could be cheaper. They seem to really know their stuff and I was pleased. Nice visit. Friendly staff and quick service. I’ll be back... prices could be cheaper. They seem to really know their stuff and I was pleased. More

Customer service is everything I have never received anything but the absolute best customer service from snacks when you have to wait to long, to thoroughness in explaining things I have never received anything but the absolute best customer service from snacks when you have to wait to long, to thoroughness in explaining things even when you have SO many questions, empathy when its bad news, little things like helping move items from the loaner car back to mine, the feeling of trust i have knowing if I cannot afford to do everything that is wrong, I will be told the most urgent issues ect.... Karlos is Awesome in Service, and although my other experiences in service were good, this man went above and beyond exceeding my expectations. I hope they keep him around. More

Prompt, thorough, and friendly Service was excellent and they described the maintenance needed and my options. Work completed on time and they provided a progress report of what wa Service was excellent and they described the maintenance needed and my options. Work completed on time and they provided a progress report of what was found. . More

Honest My 2007 Subaru (Sue B.) is still goin strong thanks to these folks. Appreciate their honesty and integrity. My dad was a mechanic and since he passed My 2007 Subaru (Sue B.) is still goin strong thanks to these folks. Appreciate their honesty and integrity. My dad was a mechanic and since he passed I’ve been able to get car help here without worries. More

Quality service with low pressure. Tony helped us purchase a used RDX. We came out for two visits. He was helpful and knowledgeable. He also handled a service call quickly and Alex ( Tony helped us purchase a used RDX. We came out for two visits. He was helpful and knowledgeable. He also handled a service call quickly and Alex (I think that’s his name) in service was great to deal with. Dylan was also great and worked quickly as we were in a time crunch. More

Brilliant Amazing person and say to work with. Easy to just go in, see what you want and go. They also have ac so you don’t have to worry bout dying from the h Amazing person and say to work with. Easy to just go in, see what you want and go. They also have ac so you don’t have to worry bout dying from the heat More

Used the fast service option Worked great. Test drove a car while I waited which was perfect timing Dana was very helpful on the test drive I’ve owned an Acura RL , Vigor And Worked great. Test drove a car while I waited which was perfect timing Dana was very helpful on the test drive I’ve owned an Acura RL , Vigor And TL Now maybe an MDX you never know! More