Luther Bloomington Acura Subaru

Brought a used Audi in October. We saw it a month earlier and put a deposit down to hold it, and after waiting three times longer than originally promised, we took it home. It had s We saw it a month earlier and put a deposit down to hold it, and after waiting three times longer than originally promised, we took it home. It had several things wrong with with when we first saw it (check engine light, back of the seat was torn off, ect) and we requested all this be fixed before we picked up, which was reasonable given the price. We were provide with “documentation” addressing that all imperfections in the engine and interior were fixed. Not two days after we took it home, the engine light went on and everything went downhill. For the past three months, we have been fixing everything that was “replaced and repaired”. Not to mention, the fix for the back of the driver side seat? Duct tape. That fell off within a week. The only good thing was how clean it was. Everything that was “fixed” and checked by a mechanic, was a complete joke and used to limit negations and make us pay far more than was reasonable. I wouldn’t send anyone here. More

Super patient and knowledgeable about the car I was looking at. I’m a first time buyer and everyone was super nice and able to answer all my questions. looking at. I’m a first time buyer and everyone was super nice and able to answer all my questions. More

This dealership cares! The management team and service department are top notch. Thank you Chris and Alex! Thank you Acura! The management team and service department are top notch. Thank you Chris and Alex! Thank you Acura! More

Great service, great experience! Wasn't planning to rent a car - but ended up needing one for a few days. Randy was phenomenal. He kept me updated daily on what was going on until th Wasn't planning to rent a car - but ended up needing one for a few days. Randy was phenomenal. He kept me updated daily on what was going on until the service was complete. Really loved the video from the maintenance person who provided recommendation for replacements and repairs, and pointed out the things that looked great. Felt like I received valuable and honest information. Thank you! More

Friendly, competitive, and they make it easy. I bought my vehicle at Bloomington Acura and I have it serviced there. .. Maintenence including a simple oil change is market pricing. I never u I bought my vehicle at Bloomington Acura and I have it serviced there. .. Maintenence including a simple oil change is market pricing. I never used a dealer before fore maintenence.. I do now. I'm very satisfied and will continue to give them my biz for my car.. And next one whenever. More

Great customer service , informative technicians, comfortable atmosphere , and apps that keep me updated on what is happening with my vehicle comfortable atmosphere , and apps that keep me updated on what is happening with my vehicle More

Justine has been great! Great customer service, great facility, great vehicles. The service department is very good, and efficient. We’ve had no issues, and we’re on our thi Great customer service, great facility, great vehicles. The service department is very good, and efficient. We’ve had no issues, and we’re on our third Subaru! More

Everyone from the receptionist to the salesman seemed completely indifferent to selling a car or friendly service. After over an hour of signing papers and waiting For the keys, I finally walked over a completely indifferent to selling a car or friendly service. After over an hour of signing papers and waiting For the keys, I finally walked over and got myself a beverage. This will not be my last Acura but it will be my last Acura from your dealership. More

Nice facility, however sales staff is deficient and not all that interested in customer needs. I would like a do-over with interested knowledgeable salespeople who were interested in my requirements. Of all that interested in customer needs. I would like a do-over with interested knowledgeable salespeople who were interested in my requirements. Of course, the lack of a representational test drive vehicle was a negative too. Just not a satisfactory experience. All promo about Subaru's charity giving does not make up for unsatisfactory people on the ground. More