Luther Bloomington Acura Subaru

Service center staff was professional, thorough, and knowledgeable. I received a text when my service was completed that linked to a video summary of the services performed on my vehicle. It was really knowledgeable. I received a text when my service was completed that linked to a video summary of the services performed on my vehicle. It was really cool. 100% satisfied with the service center, the technicians and other service team members, and the work performed on my vehicle. It makes me no mind going back for service. More

Total professionalism. From making the appointment, seeing the video from Scott for the status of my car, to my service representative Randy keeping me informed on the rep From making the appointment, seeing the video from Scott for the status of my car, to my service representative Randy keeping me informed on the repair progress, tp picking up the car and having the service work explained. More

Had a great experience taking my car in for an oil change and I thought front brakes. My service advisor, Mitch, came to the waiting room to advise me that the brakes probably weren't needed quite yet. Very and I thought front brakes. My service advisor, Mitch, came to the waiting room to advise me that the brakes probably weren't needed quite yet. Very upfront and honest. Oil was changed quickly and I was in and out in no time. Great service! More

Great service at reasonable price. Brought car in to be diagnosed and repaired. Fast, accurate diagnosis with video inspection shared with me. Timely repair and back on road next day Brought car in to be diagnosed and repaired. Fast, accurate diagnosis with video inspection shared with me. Timely repair and back on road next day. Appreciate loaner car to use in interim. We'll be back! More

Justine was great and very accommodating. She went above and beyond and I really appreciated that. She went above and beyond and I really appreciated that. More

Scott my service manager and Tyler my service technician did a fantastic job troubleshooting and recommending repair options for my Forester's AC issues. Highly recommend Bloomington Suburu. did a fantastic job troubleshooting and recommending repair options for my Forester's AC issues. Highly recommend Bloomington Suburu. More

Service is always great - extra communicative and thorough. I feel they go above and beyond to ensure every experience is positive. thorough. I feel they go above and beyond to ensure every experience is positive. More

Great service from our salesman, Anatoliy. However, we received terrible service from the representative who came over to discuss financial information. He was rude, didn't listen to our conce However, we received terrible service from the representative who came over to discuss financial information. He was rude, didn't listen to our concerns, and failed to answer our questions. In fact, he dismissed a very straightforward question about offers by quoting clearly internal verbiage either to confuse or to avoid answering the question. Both my wife and I were dismayed by his lack of concern, especially after receiving such great service from Anatoliy. The pictures below are too small to tell who the financial guy was, so I'm not able to mark the stars, but I hope this message makes it to this person's superior to deal with it accordingly. I can't imagine this is the first complaint this person has received from customers. More

I stoped in for my first oil change and was surprised by how easy, welcoming and extremely thorough the inspection was. I was even allowed to sit in the lounge with my dog who was very happy with all the at how easy, welcoming and extremely thorough the inspection was. I was even allowed to sit in the lounge with my dog who was very happy with all the attention she got too! Best service ever! More

Derrik was very helpful and knowledgeable. The store is very nice and easy to get to! The store is very nice and easy to get to! More