Luther Bloomington Acura Subaru

BE VERY WEARY OF DEALING HERE WITH YOUR TRADE-IN. We were negotiating with Bloomington Acura and they contacted the Bloomington BMW dealership to get an estimate on our trade in without our knowledge We were negotiating with Bloomington Acura and they contacted the Bloomington BMW dealership to get an estimate on our trade in without our knowledge after we discussed that we were possibly going to visit the BMW dealership to look at a deal with them. They did this before we had an opportunity to go there and low and behold BMW gave us the exact same offer for our vehicle. Our salesman had even said that the trade-in manager was going to bring our car over there (to their competition!) so that they could evaluate it and then Acura would bring it back and give us a price. In all my years purchasing vehicles I have never seen or heard of that before. I believe that the trade-in managers colluded with each other to cheat or deceive us on the fair value of our trade-in. We had ordered this car and we quite excited about it and this soured us on the whole thing. We still ended up purchasing what we thought would be our dream car but looking back on it feel that we were really taken advantage of. More

Was gifted a car that hadn't been used in a while. Aidan did an awesome job getting my car up to speed and ready for use. He was very thorough and patient with all of my questions. I'd request him Aidan did an awesome job getting my car up to speed and ready for use. He was very thorough and patient with all of my questions. I'd request him again, he was great to work with. More

High end professionals in the shop as well as the service center desk. Working hard to make it fast and easy for the customer center desk. Working hard to make it fast and easy for the customer More

I love bringing my car in for service because I know all the staff are working to ensure my car had the highest quality of service. the staff are working to ensure my car had the highest quality of service. More

Very pleased with the customer service received. Everyone I’ve had interaction with is very friendly and helpful. Everyone I’ve had interaction with is very friendly and helpful. More

Cliff was great! He was generous and kept me updated on my car. Highly recommend. He was generous and kept me updated on my car. Highly recommend. More

Headed in for a regular oil change service. Didn’t need an appointment and got right in. I appreciated the communication during the service including a text including a video of the vehicle ins Didn’t need an appointment and got right in. I appreciated the communication during the service including a text including a video of the vehicle inspection. Great service overall! More

They have done a terrific job every time I've used their service. Highly recommended. service. Highly recommended. More

I recieved an excellent customer service and I am satisfied with the work done and the recommendation given. satisfied with the work done and the recommendation given. More

Nice waiting area with fresh coffee and plenty of snacks. Didn't attempt to up sale my service with things I didn't really need. Finished ahead of the estimated time, yet everything was done properly (I've b Didn't attempt to up sale my service with things I didn't really need. Finished ahead of the estimated time, yet everything was done properly (I've been to other Subie dealerships in the Twin Cities for service, popped the hood when I got home, and saw the oil filter sitting in a pool of oil). More