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Luther Bloomington Acura Subaru

Minneapolis, MN

4.7
5,476 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,476 reviews

September 11, 2022

Robert basically spent the whole day to help us get our new car. Great service, no pressure, really flexible! Loved working with him!!! More

by Shin Kwon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Nenovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

Great communication. Always on top of my issues. Car was ready and delivered when promised More

by jerry.haumschild1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

Exceeded my expectations with good communication. They also were able to change the oil and update all recalls. More

by JIMOLSONDDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

We really appreciated Mory Rad! So easy to deal with no pressure. Phenomenal experience! Thank you ! More

by Jhendric10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mory Rad
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

Dealer Service could not figure out nor fix warranty problem while under warranty. Within only a week after 'service' problem recurred on trip in Colorado. Local dealer told me how to zero out code to More

by THOM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch Rose
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Pixley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

THOM1 responded

Service manager John Reinan responded quickly and very politely to my posted comments here. He patiently discussed the multiple technical difficulties involved in determining the exact cause the serious problem (computer error codes did not give sufficient clues) to specifically identify the faulty component without trying multiple fixes each time the problem intermittently and unexpectedly returned. I was impressed by the service manager's description of the extensive efforts his service team went to each service appointment and especially the way Mitch Rose and Aidan Pixley went to bat for me with their management. Special thanks to those two! The problem has not recurred in the past few weeks and I am hopeful that this issue has been solved. I am now satisfied with the Luther service team's efforts on my behalf and really appreciated the frank and helpful discussion I had with John Reinan, Service Manager, who helped me more completely understand the situation. My major frustration was with the car and definitely not with the staff, who were doing what they could to help and should be congratulated for doggedly pursuing a solution this elusive problem. I am more than satisfied that all staff involved did all they could to help. Staff ratings should all be raised to maximum positive ratings now that I understand their efforts and shared frustration dealing with this problem.

September 10, 2022

Every time I come for service on my car or my girlfriends car, they are quick, professional, and knowledgeable. They take that extra step to make sure your experience is top notch. Love the new inspection vi More

by EJDOWNS14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

It was fine I don’t want to write a fifteen word response. Thank you More

by markcscholl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Goetz
September 09, 2022

The process of buying my vehicle was made simple from start to finish, by my rep Maria. She left an open line of communication and was able to answer all questions that I had before purchasing and once t More

by laurapinske
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Nenovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Gutierrez
September 09, 2022

Five Stars. Nothing more to say. As I was saying, still nothing more to say. More

by JORGABCD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

Attentive to all details. Exceeded my expectations. Thank you for your service. I appreciate it. More

by MKGRNWD
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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