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Luther Bloomington Acura Subaru
Minneapolis, MN
5,476 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington.
Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 5,476 reviews
September 17, 2022
This is what I wrote the service director in response to an email SHE sent ME asking about how my service was. I still have not received a response or even a phone call to date: Good Afternoon Lisa, I an email SHE sent ME asking about how my service was. I still have not received a response or even a phone call to date: Good Afternoon Lisa, I was not happy with the outcome of my service repairs and would not recommend anyone to get their car serviced here. People already associate bringing their vehicles to dealerships with extreme high costs and being ripped off due to the labor and parts cost-analysis ratio, but I brought my vehicle here because I assumed I would be provided with quality service despite the high costs I paid. My vehicle was brought in due to a “check emissions system” notification. I was advised by Randy it was due to my catalytic converter. He stated it was not an immediate necessity. I opted for a timing belt, water and gas pump replacement, and tire alignment. I picked my Acura MDX up when it was ready and 5 minutes down the road on the freeway, I get hit with two notifications, “check charging system” and “check SH AWD”. I have never had these lights come on prior to my visit. I was on my way back to work and due to time constraints, I continued to drive to my destination and sent Randy photos of the notifications. Once I parked, he called me and apologized stating the vehicle had to be brought back immediately as it may be the alternator and with my timing belt change, they do touch the alternator OR it might be a faulty alternator. If it was a faulty alternator, why wouldn’t this be identified while it was being serviced? I tried to re-start my car to bring it back and it would not start again. I could only come to the conclusion that my vehicle was worse-off and gained more issues in the care of this dealership. Randy at least offered to get the vehicle towed and in return, supplied me with a rental. When my vehicle got towed, the tower attempted to re-start the car and it came on for a few minutes and began to sputter awful noises. I just want to be clear, I am not making a complaint on Randy, I am making a complaint on the service. I currently work full-time in the military, a mom, and a part-time student. I do not have the time or leisure to make trips back and forth. This became a complete inconvenience on all levels. Please feel free to contact me at: (left my name and number) —————————- Of course, it was a “faulty” alternator. I don’t trust this business and starting to question my investment in an Acura vehicle all together. More
by SJohnson
Verified CustomerEmployees Worked With
September 16, 2022
It was a pleasure to work with Shawn today. Professional, personable and courteous. Great communication throughout my visit. Represents Luther Bloomington Subaru well. I also appreciate the pe Professional, personable and courteous. Great communication throughout my visit. Represents Luther Bloomington Subaru well. I also appreciate the person(s) that identified my tire issue and repaired it in a timely manner. More
by SHORTYBILL1
Employees Worked With
September 16, 2022
The best car purchasing experience ever working with Nick Kreuer! Very professional, personable and courteous. Kept us informed throughout the entire process and answered all of our questions. Kreuer! Very professional, personable and courteous. Kept us informed throughout the entire process and answered all of our questions. More
by hcarlson54
September 15, 2022
They are professional, values the customers' time and communicate well with you during your service experience. Very professional service advisors. I've worked with Anthony Johnson on several occasio communicate well with you during your service experience. Very professional service advisors. I've worked with Anthony Johnson on several occasions and he is very good. More
by mbspear
Employees Worked With
September 15, 2022
I like the accelerated service. Just pull in and say what you need and they let you know your wait time and just wait. Also like the text option. I left while to do other things and Just pull in and say what you need and they let you know your wait time and just wait. Also like the text option. I left while to do other things and my advisor texted me. Better than me missing a phone call or waiting for one. More
by elghorak@csp.edu
Employees Worked With
Alec
September 15, 2022
excellent experience once again! 60,000 mile service visit found some extra issues -great communication and nice loaner car to get me by 60,000 mile service visit found some extra issues -great communication and nice loaner car to get me by More
by RAMALZ
September 15, 2022
Helpful. Courteous. Explained my repairs and urgency (or not) of when to take care of them. Randy Larson was very honest with me about things for my 100k-1 Courteous. Explained my repairs and urgency (or not) of when to take care of them. Randy Larson was very honest with me about things for my 100k-115k mile service. Like have a new loaner to drive!!! I also liked the text communication with the guys, including a video of the check on all the necessary areas of the car! Thank you! More
by SJSCHRADER
Employees Worked With
September 15, 2022
Another pleasant transaction (3rd Subaru purchased/serviced) from this dealer over the course of the past few years. purchased/serviced) from this dealer over the course of the past few years. More
by JEFF.NELSON
September 14, 2022
Excellent customer service - highly recommend. Super helpful, highly communicative. The car is now working great. Super helpful, highly communicative. The car is now working great. More
by KOKO.CHAVES3
Employees Worked With
September 14, 2022
Terrible pricing. Almost $200 for an oil and filters changed...that is ridiculous and the mark-up on the filters was especially insane. Almost $200 for an oil and filters changed...that is ridiculous and the mark-up on the filters was especially insane. More
by CASEYDCASHMAN
Employees Worked With
