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Luther Bloomington Acura Subaru

Minneapolis, MN

4.7
5,476 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,476 reviews

September 21, 2022

Very pleased with my purchase experience. The staff was very friendly and helpful and I was impressed with the amount of inventory they had. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Luther Bloomington Acura Subaru responded

Thank you for your business, Michelle!

September 20, 2022

Was extremely disappointed in the way the team handled the sale and our trade in. We feel we were taken advantage of and that the managers colluded with their competition behind our back to trap us into a More

by john
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris LaMere
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cox
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Luther Bloomington Acura Subaru responded

John, thank you again for bringing this to our attention. As we discussed on the phone, it is not only our standard but an industry standard to contact other dealers when dealing with off brand trade in vehicles. This has been a long standing practice and will continue to be as we work to maximize our valued client's trade in value. We are sorry you feel this way but assure you there was no effort to deceive or mislead you in anyway. If you have any further questions or concerns you'd like to discuss, feel free to give us a call anytime.

Sep 21, 2022 -

john responded

Thank you for your response and as we discussed on the phone... my wishes and direction to the salesman and the trade-in manager were that I would bring my vehicle elsewhere after receiving your offer. I was then asked to wait and your manager contacted a BMW ownership that you own (Luther Park Place)... I said that was fine by me. After your second offer I decided to go to a nearby Minneapolis BMW dealership for a second opinion. While I was waiting to get my vehicle back your manager called over to them and when I arrived there the price they offered ended up being identical to yours and over $3,500 less than what it was pre-valued in writing by them. However since both dealerships knew their competition and discussed prior to me arriving the new value was set. You had already contacted your Park Place BMW dealership you own. There was no reason to contact the other dealership (not owned by you) I said I was heading to unless you were trying to tank or influence me getting a fair deal.

September 20, 2022

They were able to find the exact truck I wanted. Easy car buying experience, would recommend. More

by INFO@TIMLEMKECONSTRUCTION.BIZ
Recommend Dealer
Yes
Employees Worked With
Mike Bakeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Everybody made the whole process so easy, and at a time when we needed easy the most. Can’t thank y’all enough, and we’d recommend you to everyone. More

by katowjo316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Zickermann
September 20, 2022

From start to finish, everyone was super helpful and courteous! The staff went above and beyond to not only make me feel comfortable in by first ever purchase of a vehicle from a dealership but they als More

by mr.eric.mord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Fagen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Vang
September 19, 2022

The staff were very accommodating and patient explaining everything that needed to be done to my vehicle for it’s 45,000 mile check up. A loaner car was given to me while my vehicle was being serviced. I al More

by STRICKER5404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Luther Bloomington Acura Subaru responded

Hi Stricker5404, thank you for taking the time to leave a review for us at Bloomington Subaru. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

September 19, 2022

I got a 2004 Infiniti i35 for 6k and I had to replace the power steering hose just after a week which was not pleasant for a car which was inspected by a dealership. More

by yogeshsharma
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
September 19, 2022

Nick Goblirsch was an outstanding salesman from start to finish. He helped me find the perfect vehicle for my lifestyle and preferences. The ordering process was fun and Nick kept me updated on the delive More

by KSMX310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Goblirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2022

Fabulous, very professional, honest on pricing and delivery times, clean and welcoming showroom and courteous staff More

by Jeanster2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Putnam
September 17, 2022

Proforma invoice to carry the same detailed info as final invoice in order to pay in advance before pickup More

by ELENAM.ELEFTHERIOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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