1,846 Reviews of Lute Riley Honda - Service Center
Called for an appointment. Was approached after about two minutes to tell my service advisor the problem. He got right on it. Called me late afternoon with the issues. Said they would need it overnight. Call minutes to tell my service advisor the problem. He got right on it. Called me late afternoon with the issues. Said they would need it overnight. Called next day to say it was ready for pickup. Easy in, easy out. More
Simple process. Service Attendant met me at my car, told him what I needed, he noted that information & told me how much it would cost. I reviewed & approved. Later, he suggested another item, which I appr him what I needed, he noted that information & told me how much it would cost. I reviewed & approved. Later, he suggested another item, which I approved. Ahead of time, he told me my car was ready & waiting. Paid, thanked him & left, EXCELLENT SERVICE by HONDA & STAFF!!! More
Arrived in express service and was promptly greeted. Stated my issues and technician was very familiar with my issue and stated what service would be performed. Gave me an estimated time and directed me Stated my issues and technician was very familiar with my issue and stated what service would be performed. Gave me an estimated time and directed me to waiting lounge. Service was completed faster that estimated timeframe. Technician explained work performed and issue to be considered during next service More
Very customer focused! The agent Kyle Owens was knowledgeable and thorough to our needs. Everything he said that would be done was completed. He also kept us informed of the status of our repair. knowledgeable and thorough to our needs. Everything he said that would be done was completed. He also kept us informed of the status of our repair. More
Good service. Advisor called and updated the progress. Went above and beyond to put the battery on the keyless remote. Repaired the tire which had a nail. Went above and beyond to put the battery on the keyless remote. Repaired the tire which had a nail. More