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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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November 20, 2021

Everyone was courteous, friendly, and they explained the issue with my car and the repairs in a way that was easy to understand. More

by yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, someone with last name of Eastwood
Nov 23, 2021 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

November 20, 2021

Service advisor was very professional and polite. He was proficient too. Nice experience this timel More

by aasifee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clement Osoro
Nov 23, 2021 -

Lute Riley Honda responded

Aasifee, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

November 19, 2021

Excellent service today, as always. Thank you Omri Wilson. Great job! This service center is always awesome. More

by Zeeshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Nov 23, 2021 -

Lute Riley Honda responded

Zeeshan, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

November 17, 2021

Called for an appointment. Was approached after about two minutes to tell my service advisor the problem. He got right on it. Called me late afternoon with the issues. Said they would need it overnight. Call More

by Cslightnertx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim D
Nov 19, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 17, 2021

Simple process. Service Attendant met me at my car, told him what I needed, he noted that information & told me how much it would cost. I reviewed & approved. Later, he suggested another item, which I appr More

by fsebo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Expedite Service
Nov 19, 2021 -

Lute Riley Honda responded

Fsebo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2021

Great dealership, the service is good, prices are fair and they take care of your vehicle. More

by David McSpadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cooper
Nov 19, 2021 -

Lute Riley Honda responded

Hi David Mcspadden, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 17, 2021

The dealership is very clean, organized, and structured. I certainly enjoyed the atmosphere very much. More

by leandrehbenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T. D.
Nov 19, 2021 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 16, 2021

Arrived in express service and was promptly greeted. Stated my issues and technician was very familiar with my issue and stated what service would be performed. Gave me an estimated time and directed me More

by Jsilva77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown name
Nov 19, 2021 -

Lute Riley Honda responded

Jsilva77, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 16, 2021

Very customer focused! The agent Kyle Owens was knowledgeable and thorough to our needs. Everything he said that would be done was completed. He also kept us informed of the status of our repair. More

by Shanwhitlock0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
Nov 19, 2021 -

Lute Riley Honda responded

Shanwhitlock0, we are glad we could help! We hope to see you soon!

November 15, 2021

Good service. Advisor called and updated the progress. Went above and beyond to put the battery on the keyless remote. Repaired the tire which had a nail. More

by Shaneefuddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadim Ahmed
Nov 17, 2021 -

Lute Riley Honda responded

Mitzuw, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

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