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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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November 26, 2021

Never had a better service experience at a car dealership. Lute Riley Honda is outstanding. More

by tf.tucker68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson, Dwight Baker
Nov 30, 2021 -

Lute Riley Honda responded

Tf.tucker68, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 26, 2021

Great customer service from the moment I arrived and the friendly staff in the service payment area was exceptional. More

by BidenSniffsKids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of the two women in billing but they were great.
Nov 30, 2021 -

Lute Riley Honda responded

Bidensniffskids, thank you for the high star rating! We hope you have a great day!

November 24, 2021

This service location is always excellent. I’ve used them for over 15 years. They do great work and their rates are fair and not overpriced. Great place! More

by MsGlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa is outstanding
Nov 30, 2021 -

Lute Riley Honda responded

Msglo, we are so happy to read such a great review about Lute Riley Honda! Until the next time we meet, take care!

November 24, 2021

Excellent service from Michael on an oil change, coolant flush, and tire rotation. Would recommend Lute Riley Honda for vehicle service. More

by dasch43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Nov 30, 2021 -

Lute Riley Honda responded

Dasch43, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

November 24, 2021

Forgot her name but she was very helpful and professional. And waiting room are very clean especially restroom. More

by Don’t know
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot her name ??
Nov 30, 2021 -

Lute Riley Honda responded

Hi Don’t Know, thank you so much for your positive comments about Lute Riley Honda! We hope to see you soon!

November 23, 2021

It was an excellent experience. Staff was very courteous and helpful, they provided very good services More

by Farooque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Nov 26, 2021 -

Lute Riley Honda responded

Farooque, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

November 23, 2021

I have read other reviews, and I am puzzled. This is the third time I have come to this dealership to address issues with three different Hondas we own. They have been friendly and efficient. I did not feel More

by Chris.Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle O
Nov 26, 2021 -

Lute Riley Honda responded

Chris.clark, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 23, 2021

Great courteous service! Fast and done right the first time! I also appreciate that they do the work requested and do not try to upswell unneeded things. Lute Riley has been the primary servicer of all ou More

by ric.sauceda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson 5 stars
Nov 26, 2021 -

Lute Riley Honda responded

Ric.sauceda, thank you for the high star rating! We hope you have a great day!

November 21, 2021

Purchased a new ‘21 Pilot here back in June. Salesperson and sales manager were both fair and straightforward, as was the F&I manager. Took the Pilot in for its first oil change yesterday and the process wa More

by spreng37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clement Osoro, David Strawn
Nov 23, 2021 -

Lute Riley Honda responded

Spreng37, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

November 20, 2021

Efficient oil change on a busy Saturday-Car was back Efficient oil change on a busy Saturday- Car was back faster than promised and car wash was free More

by Nksulkowski4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Nov 23, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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