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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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December 08, 2021

Pull up at the express service waited a few seconds a nice young man came to me and promptly checked me in an told me to wait 45 minutes my car would be ready. And then brought me my key and expla More

by Cgalvan002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 10, 2021 -

Lute Riley Honda responded

Cgalvan002, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2021

Excellent dealership. I have been taking my Honda Civic to them from day one. I received excellent service. Jeremy was very professional and polite More

by Dorisfletch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anzaldua
Dec 10, 2021 -

Lute Riley Honda responded

Dorisfletch3, we are so happy to read such a great review about Lute Riley Honda! We hope to see you soon!

December 06, 2021

Very courteous service! Helpful with everything I needed and didn't pressure me on items that I said I could fix myself. I had some damage from a previous employee error from years ago, and they completed t More

by Erin F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Melissa in Service
Dec 07, 2021 -

Lute Riley Honda responded

Erin F., your satisfaction is our top priority. Thank you again for the great review!

December 06, 2021

Service was great and attentiveness was good. Highly recommend working Melissa as she will take care of you! More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Dec 07, 2021 -

Lute Riley Honda responded

Kevin, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2021

This was my first time using the service department. Overall the experience was great! Kyle was very helpful. More

by Brammco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle and service check out desk
Dec 07, 2021 -

Lute Riley Honda responded

Hi Brammco, thank you so much for your positive comments about Lute Riley Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2021

Michael, in Express Svcs, did a fantastic job keeping me informed of repair status. Professional and attentive! Lute Riley is the best! More

by HOnda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Express Svcs
Dec 08, 2021 -

Lute Riley Honda responded

Hi Honda! We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 05, 2021

Always gives us great service that we’ve come to rely on with our family’s four Honda vehicles. More

by Mark A
Recommend Dealer
Yes
Employees Worked With
Bobby in Express Service
Dec 06, 2021 -

Lute Riley Honda responded

Mark A, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2021

The service department is always courteous and helpful. I know my vehicle is well taken care of. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, express service
Dec 06, 2021 -

Lute Riley Honda responded

Sharon, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2021

Excellent serviceWell organizedKept informedStaff was Excellent service Well organized Kept informed Staff was very polite, service department was very efficient. More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 06, 2021 -

Lute Riley Honda responded

Teacher, thank you for your kind words and this wonderful review! We hope to see you soon!

Dec 06, 2021 -

Teacher responded

Excellent service, keeps customer well informed

December 03, 2021

I needed four types of service. I made an appointment and got there when they opened at 7 AM. Lute Riley's shuttle bus had me at work before 8 AM. The work was completed by late morning and the shuttle pick More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria
Dec 06, 2021 -

Lute Riley Honda responded

Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope to see you soon!

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