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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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December 15, 2021

Great experience overall. Valter, the service director was very helpful. The shop was clean, and staff was welcoming the moment I walked up. More

by jordansyoung88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter Odom
Dec 18, 2021 -

Lute Riley Honda responded

Jordansyoung88, we are so happy to read such a great review about Lute Riley Honda! We hope to see you soon!

December 15, 2021

Handled my warranty problem with in minutes. service team provided fast repair great concern of my satisfaction More

by bevanddelh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Papari
Dec 18, 2021 -

Lute Riley Honda responded

Hi Bevanddelh, we are very happy to have provided you with such a positive experience! We hope to see you soon!

December 15, 2021

Had a starter issue and Ray tee’d me up to my old friend Omri and he got me In and out with a new starter in no time. More

by David.greenleaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri took care of me in service, Ray Trevino, Kenny Tang
Dec 18, 2021 -

Lute Riley Honda responded

David.greenleaf, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! Thank you again for the great review!

December 14, 2021

Lute Riley is always efficient while working on my car, their costumer service is also always above and beyond. A major dealer with a small town touch. More

by Berit.shellstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mulu Alemayhu
Dec 16, 2021 -

Lute Riley Honda responded

Hi Berit.shellstrom, thank you so much for your positive comments about Lute Riley Honda! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

December 13, 2021

Service has greatly improved the last two times I’ve been to Lute Riley! Eduardo was friendly, kept me informed, made me feel appreciated as a customer. More

by Jcblak972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo in Service Dept
Dec 16, 2021 -

Lute Riley Honda responded

Jcblak972, we are so happy to read such a great review about Lute Riley Honda! Until the next time we meet, take care!

December 13, 2021

Lute Riley Honda always goes above and beyond in the care they give personally and to vehicle maintenance and repair. They are honest and straightforward. I trust them every single time. If this is even poss More

by whitelilygold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Melissa Johnson
Dec 16, 2021 -

Lute Riley Honda responded

Hi Whitelilygold! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

December 13, 2021

Their service advisor ensures excellence. Always perfect no reason to go back and on time as promised. Applies all available discounts. Dependable service you can count on. More

by Rahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellisa
Dec 16, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 12, 2021

Great experience,, service call explained well and excellent communication we are very pleased with the service call More

by rdlm.hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellisa in service
Dec 13, 2021 -

Lute Riley Honda responded

Rdlm.hernandez, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope to see you soon!

December 12, 2021

Recently I had a battery problem and reached quick service section but after waiting for 70 min inspection they could not replace my battery and asking me to visit when the problem Occurred, later wh More

by Lute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 09, 2021

I can depend on expertise, customer service, and professional environment. I am particularly pleased with efficiency of Express. More

by Djclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Marc Dupuy
Dec 13, 2021 -

Lute Riley Honda responded

Djclark, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

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