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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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December 24, 2021

The tech was awesome. Attentive and kept me informed. And even though ticket want closed they allowed me to leave and they followed up with InTire More

by Verod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wasshausen
Dec 27, 2021 -

Lute Riley Honda responded

Verod, we are so happy to read such a great review about Lute Riley Honda! We hope to see you soon!

December 23, 2021

Diverged quality services as promised, unnecessary work was appraised but not warranted.. outstanding service, highly recommended.. More

by Edwinramosrivera58ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weiss
Dec 27, 2021 -

Lute Riley Honda responded

Edwinramosrivera58ed, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

December 23, 2021

Déalership was clean, professional and had great customers service. I was in and out in no time. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Dec 27, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 22, 2021

Though wait time is there, the service guy was courteous and responsive. I appreciate his service! More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't know his name, but I do appreciate his service!
Dec 27, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 22, 2021

Great honest service, they always explain exactly what needs to be done on my car and why. More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ke Chen, David Strawn
Dec 27, 2021 -

Lute Riley Honda responded

Hi Stan, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

December 21, 2021

Very quick and professional. I was pleased with every aspect of service. My advisor was great at letting me know what was covered on my service policy. More

by shelleysin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor.
Dec 27, 2021 -

Lute Riley Honda responded

Hi Shelleysin! We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 21, 2021

There were long lines at Express Service, but the service tech was friendly and professional. Free first oil change and free car wash with recently purchased vehicle, which I appreciate. It took a little lon More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 27, 2021 -

Lute Riley Honda responded

Satisfied Customer, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope to see you soon!

December 21, 2021

Excellent service! The service person went out of his way to honor my appt. He talked with me afterwards explaining the oil type used. I was very pleased with this trip’s service. I will return for my next o More

by sondraroseborough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cannella 5 stars
Dec 27, 2021 -

Lute Riley Honda responded

Sondraroseborough, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

December 20, 2021

They are awesome people if one of them don’t fix it there is always one that has the solution More

by Makaz75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 27, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 20, 2021

The guy who took my info was cordial and very professional. Very pleased with customer service. More

by sandraseaman3476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Dec 21, 2021 -

Lute Riley Honda responded

Hi Sandraseaman3476, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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