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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews
Call Service Center (866) 799-4700

1,846 Reviews of Lute Riley Honda - Service Center

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December 31, 2021

This is a great dealership and Melissa my service advisor kept me informed about what was going on and let me know what my options were. More

by Jan Turbyfill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in Service Dept
Report | Print
Jan 04, 2022 -

Lute Riley Honda responded

Hi Jan Turbyfill, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 31, 2021

Always great service! Every time I get an oil change they go above and beyond! More

by n.ramirez8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Papari
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Jan 04, 2022 -

Lute Riley Honda responded

N.ramirez8, we are so happy to read such a great review about Lute Riley Honda! We hope to see you soon!

December 31, 2021

The line was very long for the express services however I was helped in about 10 minutes. Adam offered me a ride to work because they were bombarded with vehicles. Well it turned out that the service wasn't More

by Jhanel.harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 04, 2022 -

Lute Riley Honda responded

Hi Jhanel.harris, thank you so much for your positive comments about Lute Riley Honda! We hope to see you soon!

December 31, 2021

Eduardo was very helpful and took the extra time to schedule a future service appointment on a very busy service day! More

by lanfordkathy0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scheduler
Report | Print
Jan 04, 2022 -

Lute Riley Honda responded

Hi Lanfordkathy0913! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2021

I have had an excellent service. Michael was my service guy, I would not change him for another, great as he was. More

by Kassahungebm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael, Mulu Alemayhu
Report | Print
Jan 04, 2022 -

Lute Riley Honda responded

Kassahungebm, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

December 30, 2021

The entire team is fantastic. Alex went above and beyond to make sure I was taken care of More

by JWKnightSr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 04, 2022 -

Lute Riley Honda responded

Jwknightsr, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

December 30, 2021

Friendly service clean facility food in machine is good knowledgeable staff nice waiting area friendly staff More

by Babaylyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Castillo, Manuel
Report | Print
Jan 04, 2022 -

Lute Riley Honda responded

Hi Babaylyn, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2021

Thank you Melissa Johnson and your team for the excellent service that you all provide. Your expertise and dedication make me feel confident when I bring my vehicles to Lute Riley Honda. More

by Victor S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Report | Print
Jan 04, 2022 -

Lute Riley Honda responded

Victor S., we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 28, 2021

Friendly. Attentive. They take the time to answer questions and explain things. They make a customer feel as though they truly care about customer service. More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember the names of the service people
Report | Print
Dec 30, 2021 -

Lute Riley Honda responded

Hi Jh, thank you so much for your positive comments about Lute Riley Honda! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

December 27, 2021

The service was great and the customer service was excellent. Kyle is doing a great job! More

by Kforeman63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle/Service Dept.
Report | Print
Dec 28, 2021 -

Lute Riley Honda responded

Kforeman63, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

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