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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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January 22, 2022

First time ever using lute Riley Honda. Very pleased with courteous service. Got in and out faster than expected. Covid has everyone short handed, but they still did an excellent job. Thank you. More

by Tex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lead express lane Technician
Jan 24, 2022 -

Lute Riley Honda responded

Tex, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 22, 2022

I’ve always received prompt friendly service at Lute Riley Honda. I’ve purchased two Honda’s from them. Happy with their service. More

by franragan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department , Alan Cooper
Jan 25, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 22, 2022

Excellent customer service, good job, gave customer updates on service, waiting room is good and provided customer entertainment. More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Jan 25, 2022 -

Lute Riley Honda responded

Hi Paul! We're so happy we were able to help you out! We hope you have a great day!

January 21, 2022

Excellent service and service manager Ryan paid attention on detail work and good communication with customer More

by Ping.choi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weiss
Jan 25, 2022 -

Lute Riley Honda responded

Ping.choi, we are so happy to read such a great review about Lute Riley Honda! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

January 21, 2022

Great prompt service. Always get good, friendly service at Lute Riley and will be coming back for future service! More

by Fbmmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Trevino
Jan 25, 2022 -

Lute Riley Honda responded

Fbmmer, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope to see you soon!

January 21, 2022

The serviceman was polite, the notifications was clear and understandable and the overall experience was positive. More

by dejc62315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cannella
Jan 25, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 20, 2022

Melissa was very courteous, knowledgeable about processes, and I appreciate her communication throughout. Service for timing belt change and overall diagnosis was quick and with quality. Also appre More

by Kdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jan 25, 2022 -

Lute Riley Honda responded

Kdavid, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2022

They always have been awesome with my car needs. Everything is always detailed when it comes to billing More

by Hayley8694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ayo
Jan 22, 2022 -

Lute Riley Honda responded

Hayley8694, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

January 20, 2022

Great service, friendly technician, nice waiting room, reasonable charges, I get all my service here More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 22, 2022 -

Lute Riley Honda responded

Hi Jerry, thank you so much for your positive comments about Lute Riley Honda! We hope to see you soon!

January 19, 2022

Lute Riley is our "go to" automotive dealer and service, as well as their Auto Body Shop. Marc is our preferred Sales Rep. We always receive Fair reliable service with a considerate and helpful attitude, as More

by jfricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dupuy
Jan 21, 2022 -

Lute Riley Honda responded

Jfricks, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. We're looking forward to your next visit with us!

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